What are the responsibilities and job description for the Mental Health Medical Office Assistant position at Psychology Consulting Professional?
Job Summary
We are a small sized psychiatric private practice in Carlsbad dedicated to providing high-quality mental health care to privately insured patients from ages 13-65. We are seeking a reliable, organized, and personable Medical Office Assistant, who will serve as the first point of contact for our patients. This role is essential to ensuring smooth daily operations and a positive patient experience. The ideal candidate has a cheerful disposition, excellent communication, computer skills, and is capable of multitasking. This will be a part time position, with flexible hours between 8-5:30pm Monday - Saturday.
Responsibilities
- Manage patient check in/check out, including scheduling follow up appointments
- Answer phones, respond to inquires, and manage patient communication
- Collect copays, balances, and process payments accurately
- Insurance Verification (Eligibility and benefits)
- Coordinate with clinical staff to support office workflow
Qualifications
- Two or more years of customer service experience is preferred
- Previous experience as a receptionist is preferred
- Excellent communication skills with a focus on customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software
Salary : $18 - $22