What are the responsibilities and job description for the Secretary position at Psychological & Family Consultants?
Job Summary
As we continue to grow, we are seeking a professional and dependable Secretary to join our team. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment. This role requires strong communication skills, professionalism, and the ability to manage multiple tasks efficiently.
Responsibilities
- Answer and direct phone calls professionally
- Provide excellent customer service to clients and visitors
- Perform data entry and general administrative tasks
- Maintain organized records and files
- Prepare invoices and statements
- Assist with scheduling and daily office operations
- Support team members with administrative needs
- Other day-to-day tasks as needed
- Utilize available resources to problem solve
- Remain HIPAA compliant at all times
- Offer a welcoming atmosphere and experience to all clients and providers
Experience
- High School Diploma or GED required
- Proficiency in Microsoft Office Suite (Word & Excel)
- Customer service (preferred but not required)
- Prior Secretary Experience (preferred but not required)
- Knowledge of current technology, search engines, and software tools
Skills
- Ability to complete basic computer tasks with sufficient speed
- Ability to work in a fast paced environment
- Exceptional phone etiquette
- Professional demeanor and communication
- Adaptability and problem-solving
- Strong organizational skills
- Attention to detail
- Critical Thinking
Benefits
- $15-16 per hour based on qualifications
- 50% monthly insurance coverage (individual)
- 401(k) with 4% employer match after 1 year
- Performance-based bonus opportunities
- 5 days paid vacation annually
Schedule
- Monday – Wednesday 10:00am-6:00pm
- Thursday Flexibility (Between 10:00am-3:00pm)
- Friday (As needed during normal hours of operation)
Join us to be part of a vibrant team where your organizational talents will shine! We value proactive professionals who thrive on supporting daily operations with enthusiasm and precision. This role is perfect for someone eager to grow their career in office administration while making a meaningful impact every day.
Pay: $15.00 - $16.00 per hour
Benefits:
- 401(k) matching
- Paid time off
Work Location: In person
Salary : $15 - $16