What are the responsibilities and job description for the Service Shop Foreman position at PSTC?
Ability to direct day to day operation of a service ship with a diverse product line. Work with Service Manager and Service Advisors to coordinate repairs of customer vehicles. Meet time schedules and maintain productivity levels of tech. Maintain quality standards while maintaining a safe, clean environment and a professional atmosphere.
Essential Duties and responsibilities include the following. Oher duties may be assigned.
- Evaluates all estimates for jobs to maintain profitability
- Reviews repair orders for accuracy
- Maintains a safe working environment
- Maintains a clean working environment
- Work closely with Service Manager and Service Advisors
- Others duties as assigned
Company Conformance Statement - Every employee, in addition to fulfilling the duties and responsibilities of his or her position, is expected to:
- Be safe, avoid injury and promote, through positive actions, a safe work environment,
- Perform quality work within deadlines with or without direct supervision,
- Interact professionally with other employees, customers and suppliers,
- Maintain the confidentiality and privacy of all Company proprietary and confidential information,
- Work effectively as a team contributor on all assignments,
- Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations,
- Demonstrate regular attendance and punctuality in accordance with Company policies,
- Interact well and cooperatively with other employees,
- Adhere to the Company’s EEO policy and Affirmative Action commitments.
Supervisory Responsibilities
Supervise technicians in the repair of customer vehicles
Supervise work flow in shop to maintain efficiency
Supervise maintenance of shop equipment and tooling
Supervise technicians in maintaining current training and certifications
Qualifications
Education and Experience
Must have High school diploma or GED
AND
Minimum of 3 years' related experience and/or training
Prior supervisory and/or management experience is a plus
Previous experience with a commercial dealership, Freightliner experience a giant plus
Excellent communication and customer service experience.
Good attention to detail
**Applicants only - NO RECRUITERS**