What are the responsibilities and job description for the Inside Sales position at PSSI Group?
About the Role
At PSS Industrial Group, every team member plays a critical role in delivering the tools, materials, and support that keep America’s energy and industrial projects moving forward.
As an Inside Sales Representative, you’ll play a hands-on role supporting our customers by generating accurate quotes, managing sales orders, and ensuring timely sourcing and delivery of products. You’ll partner with outside sales to expand relationships, grow our customer base, and deliver excellent service. If you’re detail-oriented, customer-focused, and ready to contribute to a company that values teamwork and doing the right thing, we’d love to have you on our team.
What You’ll Do
- Generate accurate quotes for bills of material and provide them to customers.
- Convert quotes into sales orders in the ERP system and follow through to shipment and delivery.
- Partner with outside sales to build new customer relationships and expand product offerings with existing customers.
- Source products and materials to meet customer needs, ensuring on-time delivery.
- Manage data entry and maintain accurate records in Microsoft Excel and ERP systems.
- Communicate effectively with customers, using PVF industry terminology and knowledge.
- Support operational excellence and contribute to regional performance goals tied to operational incentive programs.
What You Bring
- Proven experience in inside sales, customer service, or related roles.
- Proven background in pipe, valves, and fittings (PVF).
- Strong proficiency in Microsoft Office Suite, especially Excel.
- ERP system experience for order processing and management.
- Attention to detail and accuracy in quoting and data entry.
- Strong communication skills with ability to use industry lingo confidently.
- 1–2 years of in inside sales experience is a plus.
Benefits We Offer
- PPO Medical & Dental Plans
- Vision Insurance
- Company-Paid Basic Life & AD&D
- Voluntary Life & AD&D
- Short- and Long-Term Disability
- Flexible Spending Accounts (FSA) for Health & Dependent Care
- Generous 401(k) with Company Match
Why Work With Us
At PSS Industrial Group, we support the people who build and power America. We're more than a distributor—we're a team built on shared values. We care about each other, work better together, always do the right thing, and strive for excellence every day.
With over 30 locations nationwide and roles in logistics, operations, sales, and support, there’s a place for you here—whether you're just getting started or looking to take the next step in your career.
Equal Opportunity Employer
PSS Industrial Group is proud to be an equal opportunity employer. We’re committed to building a team that reflects a variety of backgrounds, perspectives, and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Job Type: Full-time
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience:
- Customer support: 1 year (Required)
Location:
- Charleroi, PA 15022 (Required)
Work Location: In person
Salary : $45,000 - $50,000