Application Processor

Title: Application Processor

Location: Onsite - Henderson, NV

Salary: $17/hr

About PSI

Join Us at PSI - Where You Belong, Grow, and Thrive!

At PSI, we believe that people achieve their best when they feel they truly belong. That’s why fairness and opportunity are at the heart of everything we do - not just words, but values deeply embedded in our culture and the full employee experience.

We’re proud to foster an environment where everyone is supported to reach their full potential. From your first day through every step of your journey with us, you’ll feel the difference in how we work, grow, and succeed together.

What You Can Expect From Us - We know that great work starts with feeling valued. That’s why we’ve benchmarked all our roles against local market rates and why you’ll always see salary details in our job postings. We believe in transparency, and we want you to feel confident that your next move aligns with your expectations.

About the Role

The Application Processor is responsible for collecting, reviewing, and entering data into our scheduling platforms for storage, processing, and data management for license printing purposes in a fast-paced call center environment. The individual will also need to have the ability to lift 20–30-pound boxes on a regular basis. This is a full-time permanent role during Call Center opening hours.

Role Responsibilities

• Enter customer certification data into scheduling platforms, frequently, and with an attention to detail.
• Print certification license cards for processing and send to clients as needed.
• Process emails, phone calls, and faxes from both clients and internally to assist with completing license applications.
• Maintain highly confidential records to protect operations.
• Maintain quality results by editing layouts including spelling, grammar, punctuation, reproduction, clarity, and consistency, adhering to prepress standards.
• Keep equipment operating efficiently by following operating instructions, troubleshooting printer functions or layout problems, and submitting tickets for repairs as needed.
• Process bulk and single license requests in a timely manner.
• Order and maintain inventory of license printing supplies.

Knowledge, Skills and Experience Requirements

• High school diploma or equivalent required.
• Experience of data entry activities in an office setting preferred.
• Working knowledge of Microsoft Office applications desirable.
• Fluency in English with good spelling and grammar is expected.
• Ability to type an average of 40 words per minute desirable.
• Add knowledge areas, technical skills and general experience requirements here in a bullet list

Benefits & Culture

Alongside a competitive salary, we offer a comprehensive benefits package designed to support your well-being, your future, and your sense of purpose:

• Retirement Benefits: 401(k), pension, or country-specific retirement plans with employer contributions
• Generous Time Off: Enhanced paid time off/annual leave policies
• Health & Wellbeing Coverage: Medical insurance tailored to your region, plus:
• • US: Dental, vision, life, and short-term disability insurance
  • UK: Medical cashback plan including dental, vision, and income protection
• Flexible Spending Accounts (US)
• Employee Assistance Program (EAP): Confidential support whenever you need it
• Work-Life Balance: We understand life happens outside of work, and we fully support flexibility
• Wellness Culture: Regular global wellness initiatives to help you stay healthy and inspired
• Future Planning: Tools and support to help you grow personally and professionally
• Giving Back: Enjoy a Volunteer Day each year and opportunities to support our communities and industry

At PSI, we’re more than just a workplace - we’re a global team driven by shared values and real impact. If you're ready to be part of a company that’s committed to your growth and well-being, we’d love to hear from you.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.