What are the responsibilities and job description for the Security Officer position at PSI Security and Investigations?
Company Description PSI Security and Investigations provides professional security and investigative services to a diverse range of clients, including commercial properties, residential communities, and special events. The company focuses on maintaining safe environments through proactive risk assessment, incident response, and visible security presence. Team members work with established procedures and modern security practices to help deter crime and support client peace of mind. PSI values reliability, integrity, and clear communication in all client-facing interactions, offering opportunities for growth for individuals committed to safety and service.
Role Description The Security Officer role at PSI Security and Investigations is a full-time, on-site position based in Miami, FL. In this role, the Security Officer will monitor premises, patrol designated areas, and observe activities to identify and report suspicious behavior, safety hazards, or policy violations. Daily responsibilities include controlling access to facilities, verifying credentials, documenting incidents in detailed reports, and responding to alarms or emergency situations according to established protocols. The Security Officer will interact with clients, visitors, and local authorities as needed, providing clear information and professional support while maintaining a calm and respectful presence. The role also involves following post orders, adhering to company and client policies, and participating in any required briefings or trainings to ensure consistent safety standards.
Qualifications
- Demonstrated ability to observe, patrol, and monitor assigned areas with attention to detail and situational awareness.
- Strong verbal and written communication skills for interacting with clients, visitors, and team members, and for preparing clear incident reports.
- Ability to follow established procedures, post orders, and safety protocols, including access control and emergency response guidelines.
- Capacity to remain calm, professional, and respectful under pressure, with sound judgment in handling conflicts or incidents.
- Basic computer skills for report writing, incident logging, and use of security management systems or communication tools.
- Willingness to work a flexible schedule, including evenings, nights, weekends, and holidays as required by site needs.
- High school diploma or equivalent; prior experience in security, law enforcement, military, or related fields is beneficial.
- Eligibility to obtain and maintain any required state or local security licenses or certifications; clean background and reliable transportation are advantageous.