What are the responsibilities and job description for the Claims Payment Administrator | Tygervalley, Bellville | Temporary position at PSG Konsult Ltd.?
VACANCY | CLAIMS PAYMENT ADMINISTRATOR | TYGERVALLEY, BELLVILLE | TEMPORARY
PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.
Job Description:
The Claims Payment Administrator ensures that approved insurance claims are paid accurately, promptly, and in compliance with regulatory and internal controls by coordinating effectively between claims, finance, service providers, and policyholders.
Responsibilities:
- Process authorised claim payments promptly and accurately.
- Verify that all required supporting documents (invoices, assessor reports, approvals) are uploaded and meet internal standards.
- Ensure payments are correctly allocated to the appropriate cost centres, claim numbers, and service providers.
- Prepare and submit payment batches for final approval.
- Flag discrepancies, missing documentation, or potential fraud indicators for investigation.
- Liaise with claims handlers, finance, procurement, and external vendors for any payment-related queries.
- Communicate with assessors, repairers, and service providers regarding payment status.
- Support the claims team by providing real-time payment insights.
- Respond professionally to payment-related enquiries from brokers, clients, and suppliers.
- Provide clarity on timelines and required documents.
- Ensure communication meets Treating Customers Fairly (TCF) expectations.
- Identify process gaps and recommend improvements to streamline payments.
- Assist with system enhancements related to payment workflows.
- Support risk mitigation initiatives, including trend analysis on payment errors or irregularities.
Minimum requirements:
- Matric / Grade 12
- At least 1–3 years’ experience in administrative or claims processing roles, with exposure to payments administration, finance environments, reconciliations, and query resolution.
Competencies required:
- Strong attention to detail and accuracy
- Knowledge of financial controls and payment systems
- Excellent organisational and time-management skills
- Strong communication and stakeholder management
- Analytical and problem-solving capabilities
- Integrity and commitment to compliance
How to apply:
Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAk by no later than 18 April 2026. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.