What are the responsibilities and job description for the Counter Associate- Pro Wood Finishes position at PSE Group?
COUNTER ASSOCIATE
Pro Wood Finishes, a PSE Group Company, is seeking a Counter Associate/Representative. This position will be responsible for performing customer service activities within a store environment, selling product to walk-in customers and proactively calling preferred end-user customers. This role involves heavy focus on automotive and specialty coatings as well as associated products and equipment.
BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES!
Why Work for Pro Wood Finishes, a PSE GROUP company?
Job Duties
Pro Wood Finishes, a PSE Group Company, is seeking a Counter Associate/Representative. This position will be responsible for performing customer service activities within a store environment, selling product to walk-in customers and proactively calling preferred end-user customers. This role involves heavy focus on automotive and specialty coatings as well as associated products and equipment.
BE A PART OF A GREAT TEAM WITH GROWING OPPORTUNITIES!
Why Work for Pro Wood Finishes, a PSE GROUP company?
- Weekends off
- Weekday schedule 7:00am-3:30pm
- 401(k) program with company match
- Generous benefits package for full time employees:
- Medical, Dental and Vision
- Company paid life and disability insurance
- 3 weeks Paid Time Off
- Competitive compensation program
- A great work environment with career advancement opportunities!
Job Duties
- Performs customer service activities including receiving and entering of telephone orders, answering questions, and tracking order status and product shipments
- Performs counter sales serving in-store customers
- Prepares customer orders for delivery/pick-up (aprons and gloves provided)
- Reconciles inventory and stocks merchandise in store
- Provides sales support to outside sales team
- Maintains customer records and files, including accurate account setup and pricing
- Clean and maintain all areas and equipment as assigned.
- Conducts self in professional manner to ensure customers’ quality and service expectations are met
- Full knowledge to perform duties of other role functions as assigned
- Assist with inside customer service, as needed, including servicing customers and/or processing their orders
- Answers in-coming telephone calls in a professional manner, answers all inquiries and/or take customers orders
- Properly dispose of waste materials and product in compliance with Company and Governmental regulations
- Additional duties assigned