What are the responsibilities and job description for the Hospitality Supervisor - PS ATL position at PS?
About PS
PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality.
Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft.
Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences.
We are building more than terminals - we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS.
The Role: Hospitality Supervisor
As a Hospitality Supervisor, you will support the daily operations of the Hospitality department to ensure exceptional service, quality, and member satisfaction. This role requires a hands-on leader with strong attention to detail and the ability to manage and motivate a team in a fast-paced, luxury environment.
You will assist with staff training, scheduling, inventory oversight, and maintaining high service and facility standards, while coordinating with other departments to ensure smooth operations and supporting departmental goals.
This role reports to the Hospitality Manager.
Responsibilities & Expectations
PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.
PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality.
Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft.
Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences.
We are building more than terminals - we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS.
The Role: Hospitality Supervisor
As a Hospitality Supervisor, you will support the daily operations of the Hospitality department to ensure exceptional service, quality, and member satisfaction. This role requires a hands-on leader with strong attention to detail and the ability to manage and motivate a team in a fast-paced, luxury environment.
You will assist with staff training, scheduling, inventory oversight, and maintaining high service and facility standards, while coordinating with other departments to ensure smooth operations and supporting departmental goals.
This role reports to the Hospitality Manager.
Responsibilities & Expectations
- Supervise daily operations of the Hospitality department
- Coordinate with other departments to ensure smooth operations
- Take and give instructions effectively
- Work flexible shifts (AM, PM, Weekends, Holidays)
- Multi-task and complete all tasks with attention to detail, speed, and accuracy
- Adapt and change as the department evolves
- Lead a team while working under the direction of the Hospitality Manager
- Assist the Hospitality Manager in training and implementing new SOPs
- Schedule staff according to business demands/schedule needs in the absence of the Hospitality Manager
- Handle minor disciplinary issues in a professional and consistent manner
- Oversee inventory management in collaboration with the Hospitality Manager
- Conduct monthly inventory, place orders and manage stock levels
- Ensure a spotless and presentable luxury facility for all member and administrative activity
- Inspect and hold team accountable to luxury standards
- Prepare suites as prescribed by department requirements
- Be proactive with innovative ideas
- Assume acting manager responsibilities when the Manager is off duty, maintaining operational standards and team leadership.
- Experience working around confidential and sensitive information
- Experience in a customer service, airline and/or hospitality industry related leadership role
- Pass a pre-employment drug screening background check
- Knowledge of hotel or restaurant operations
- Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability
- 401K retirement plan with company matching
- Health and Dependent care FSA and HSA with company matching
- Merit-based raises and bonuses
- 12 PTO Days / 6 Paid Sick Days Prorated Annually
- Monthly health & wellness and cell phone reimbursement
- Paid training
- A great career path with promotion opportunities.
PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.