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Unarmed Foot Mobile Patrol Officer

Prudential Defense Solutions
Chicago, IL Full Time
POSTED ON 5/6/2025 CLOSED ON 7/6/2025

What are the responsibilities and job description for the Unarmed Foot Mobile Patrol Officer position at Prudential Defense Solutions?

Immediately Hiring Unarmed Foot Mobile Patrol Security Officers

All applicants are required to attend an in-person interview.

SCHEDULES AVAILABLE:

  • 1st, 2nd, and 3rd shift

WAGE: $18.40 per hour

LOCATION: Chicago, IL

REQUIREMENTS:

· PERC Card

· 20 Hours Unarmed Certificate

· 5 years security experience (Preferable at a mobile site)

· Ability to work in various outdoor conditions (hot, cold, rainy)

· Majority of shift requires standing, walking, and patrolling interior and exterior of a residential building

Primary Purpose and Function

The Security Officer is responsible for providing customer service and hospitality driven security services at assigned locations with a focus on observing and reporting. Duties include, but are not limited to monitoring and reporting all activity, conducting foot patrols of applicable interior and/or exterior areas, reporting suspicious activities, suspicious persons, writing detailed narrative reports, maintaining daily activity reports (DAR’s), enforcing post orders, site rules, regulations, policies, procedures, and responding to emergency situations requiring security assistance.

Essential Functions and Responsibilities

The following are the duties that are necessary to satisfy the minimum requirements of the position. Other duties may be assigned on an as-needed basis.

  • Responsible for executing security services as outlined in the Post Order Manual and accompanying policy and procedural guidelines and as directed by Operation Managers.
  • Responsible for conducting walking patrols of building/facility (or assigned areas within or outside the building/facility).
  • Responsible for identifying and reporting security threats, unsafe conditions or hazards, and/or other emergency situations.
  • Responsible for site-specific duties and tasks based on assignment, which include excellent customer service, loss prevention, retail security, lobby/visitor reception, service/freight elevator security, loading dock security, and/or a variety of other safety and security roles.
  • Write detailed, accurate, and legible incident reports during shift, including notation of any unusual activities and how issues were resolved. Responsible for contacting appropriate individuals (Site Supervision, Field Management, etc.) as directed by site post orders or as needed during shift.
  • Responsible for knowing all site-specific policies and procedures and implementing emergency response activities as appropriate.
  • Responsible for following all company procedures, maintaining acceptable attendance, and adhering to all grooming, uniform, and customer service standards.
  • Responsible for participating in all company and site required orientation and training programs.
  • Respond to any incidents that occur during shift, in conformity with the Post Orders and the Company’s Use of Force Policy, ensuring appropriate action is taken, all reports are properly completed, and appropriate parties are notified in a timely manner.
  • Conduct security, customer service, or support function(s) as directed by supervisor or in support of client request(s).

Minimum Qualifications

To perform this job successfully, candidates must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Minimum high school diploma or equivalent required;
  • Minimum 5 years of professional-level work experience preferred. Prior experience in the security industry, law enforcement, military, and/or customer service highly desired. Experience in scheduling, operations, or other functions of the security industry a plus;
  • Must have current PERC registration/permit/license required by the State of Illinois in which the employee is employed. As a condition of employment, employees must successfully complete a background investigation. Additionally, as a condition of continued employment, employees must maintain current active status of all necessary registrations/licenses/permits required by the jurisdiction and must carry the appropriate documents at all times while on duty;
  • No felony conviction; no misdemeanor convictions involving moral turpitude;
  • Must have a current state ID
  • Ability to provide reliable transportation (or access public transportation) to consistently get to and from work on time is required;
  • Ability and willingness to walk and patrol the premise energetically throughout your shift while positively engaging with residents and guests.
  • Ability to write effective, concise, and legible reports.
  • Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unsafe.
  • Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
  • Professional, articulate, and able to use good independent judgment and discretion.
  • Outstanding verbal and written communication skills required.
  • Ability to successfully interact at all levels within the organization, including with clients, while functioning as a team player.

Job Types: Full-time, Part-time

Pay: $18.40 per hour

Expected hours: 40 per week

Benefits:

  • Health insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Night shift
  • Overnight shift

Ability to Commute:

  • Chicago, IL 60617 (Required)

Ability to Relocate:

  • Chicago, IL 60617: Relocate before starting work (Required)

Work Location: In person

Salary : $18

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