What are the responsibilities and job description for the Administrative Assistant position at Prudential Advisors?
Key Responsibilities
Client Operations & Transaction Processing
- Process client service requests including distributions, transfers, account openings, account maintenance, beneficiary changes, and other operational transactions.
- Coordinate with custodians, financial institutions, insurance carriers, and other third parties to facilitate transactions.
- Monitor requests from initiation through completion to ensure timely execution.
- Verify all paperwork is complete, accurate, and properly authorized before submission.
- Resolve operational issues and follow up on outstanding items.
Documentation & Recordkeeping
- Ensure all required documentation is obtained, organized, and stored accordingly.
- Maintain up to moment documentation on team database.
Team Support
- Partner closely with Financial Advisor and Client Relationship Manager to ensure seamless client service.
- Provide status updates on pending transactions and operational requests.
- Assist in developing and improving operational workflows and procedures.
- Serve as the internal subject matter expert on operational processes.
Required Skills & Competencies
Accuracy & Attention to Detail
- Exceptional ability to identify errors, omissions, and inconsistencies.
- Commitment to producing high-quality, error-free work.
- Strong proofreading and quality-control skills.
Organization & Completeness
- Ability to manage multiple priorities while maintaining attention to detail.
- Strong follow-through and task completion skills.
- Excellent documentation and record keeping habits.
Preferred Qualifications
- 3 years of operations, administrative, financial services, or client service experience.
- Experience working in a Registered Investment Advisor (RIA), wealth management, brokerage, or financial planning firm.
- Knowledge of financial account processing and operational workflows.
Pay: $16.00 - $24.00 per hour
Work Location: Hybrid remote in Spicewood, TX 78669
Salary : $16 - $24