What are the responsibilities and job description for the IST Intern position at PRTC?
INFORMATION TECHNOLOGY INTERN
PLEASE APPLY BY FRIDAY, JUNE 5, 2026
The Virginia Railway Express (VRE), a rapidly growing commuter rail operation connecting Washington, DC with Northern Virginia, and surrounding counties, is recruiting for an Information Security Technology (IST) Intern to work in a part-time temporary position in our Information Technology Department at our headquarters in Alexandria, VA. Typical schedule will be Monday – Friday, during the school year with the opportunity to work additional hours during breaks and summer months.
Internship Focus
The IST Intern will apply theoretical and practical classroom knowledge in order to assist in the support and stable operation of VRE’s in-house information technology systems, while gaining real word IT experience incrementally. Duties and responsibilities include, but are not limited to:
- Install, configure, maintain, and optimize hardware, software, communication links and user workstations under the supervision of VRE’s IT departmental staff in a production environment
- Diagnose, resolve, and document hardware and software systems,
- Provide end user training and support
- Install, diagnose, repair, maintain, and upgrade PC, network hardware, and other equipment to ensure optimal performance and provide end-user assistance
- Troubleshoot problem areas (in person, by phone, or via email) and ensure proper computer operation so that end users can accomplish business tasks. This includes providing hands-on help at the desktop level.
- Receive, prioritize, document, and actively resolve end-user help requests using diagnostics and help request tracking tools
- Gain exposure to and provide cybersecurity support
Eligibility & Requirements
- Current enrollment in an associate’s or bachelor’s degree program in Information Technology or a related field or recent graduate accepted for enrollment in post-graduate studies in information technology for the Fall 2026 semester
- Ability to conduct research into IT issues and products
- Ability to present ideas in user-friendly language
- Strong written and oral communication skills
- Self-motivated and directed with a keen attention to detail
- Skill in analyzing and solving problems
- Skill in prioritizing and executing tasks
- Strong customer service skills with experience working in a team-oriented and collaborative environment
- Valid Driver’s License
Compensation & Benefits
The IST Intern offers a competitive hourly wage at $20- $28/hr. depending on education and experience. VRE offers free parking, transportation on our trains, or transit benefits up to $325 per month.
For more information about VRE or to apply for this exciting developmental opportunity online, visit the Virginia Railway Express Career Center. In addition to completing the online application, you must also include a cover letter, resume, and list of three confidential references (to include address, phone, and email address).
VRE is an Equal Opportunity Employer
Salary : $20 - $28