PM Lobby Attendant

About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

The Lobby Attendant will clean, restock, and maintain hotel public areas as assigned.

Duties/Responsibilities:

• Checks the inventory of cleaning cart and adds any necessary supplies.
• Wipes surfaces in hotel public areas, clean public bathrooms, replenish supplies, and cleans mirrors.
• Vacuum lobby, mop floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures hotel meets standards with a final walkaround.
• Notifies supervisor of any concerns and reports any suspicious activity to security.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.