What are the responsibilities and job description for the Office Manager position at Provive Wellness?
Office Manager (Part-Time Evening Shift)
Location: Brentwood, TN
Hours: 4:30 PM – 8:30 PM
Job Type: Part-Time
About Us
Provive Wellness of Brentwood is an outpatient mental health and substance use disorder treatment center committed to treating the root causes of addiction and fostering long-term wellness. We are seeking a reliable and organized Office Manager (Part-Time) to support our evening operations and ensure a welcoming, efficient environment for clients and staff.
Position Overview
This part-time role is primarily responsible for front desk operations, client appointment coordination, follow-ups, processing payments, and making sure the office is running smoothly during the late-day hours. You will be the face of the center for afternoon arrivals, helping to create a calm, supportive atmosphere for clients in care.
Key Responsibilities
Front Desk Operations
Greet clients and visitors in a warm, professional manner
Answer incoming calls and log all inquiries into Dazos (CRM)
Keep the front desk and waiting area clean, organized, and stocked
Scheduling & Client Follow-Up
Follow up with clients regarding upcoming or missed appointments
Reschedule as needed and log all communications appropriately
Coordinate with clinical team on schedule changes and reminders
Payment & Coordination
Collect co-pays, deductibles, and self-pay amounts
Process payments accurately through Sunwave (EMR)
Confirm financial arrangements or payment plans with clients
Office Flow & Facility Support
Ensure client meals are ordered and ready for scheduled times
Monitor and maintain office supplies, light cleaning tasks as needed
Report any facility issues or maintenance needs promptly
Additional Responsibilities
Conduct and upload drug screens in compliance with facility policy
Send and upload faxes as needed
Perform other duties as assigned by management
Qualifications
Prior experience in administrative, front desk, or office coordination roles (preferably in a healthcare or behavioral health setting)
Strong communication and follow-up skills
Familiarity with EMR/CRM systems like Sunwave and Dazos a plus
Highly organized and able to multitask in a dynamic environment
Compassionate, punctual, and professional demeanor
Schedule & Compensation
Schedule: Monday–Friday, 4:30 PM – 8:30 PM
Status: Part-time (with potential to grow based on performance and facility needs)
Pay: Competitive hourly rate based on experience
Why Join Provive Wellness?
Support a mission-driven team focused on real recovery
Gain experience in behavioral healthcare operations
Be part of a growing, supportive organization committed to staff and client success
Apply today to join Provive Wellness of Brentwood and help us create a warm, efficient, and client-centered experience every afternoon.