What are the responsibilities and job description for the Quality Assurance Supervisor position at Provisions Group?
About Our Client
Our client is a food manufacturing company producing shelf-stable, canned products. Quality, food safety, and consistency are critical to their operation, and this role plays a key part in protecting the brand, the consumer, and the production process.
Position Overview
The QA Supervisor is responsible for overseeing daily quality assurance activities within a food manufacturing environment, ensuring all products meet internal quality standards and external regulatory requirements. This role leads QA technicians on the floor, supports production in real time, and ensures compliance with food safety programs including HACCP, GMP, and FSMA, with a strong focus on canned and thermal-processed products.
This is a hands-on role that balances people leadership, documentation, and plant-floor presence.
Key Responsibilities
- Team Leadership & Daily Operations
- Lead, train, and support QA Technicians across production shifts
- Assign and prioritize daily QA coverage to support production schedules
- Serve as the primary QA point of contact during assigned shifts
- Coach team members on food safety, quality standards, and proper documentation
Quality Assurance & Food Safety
- Monitor production processes to ensure compliance with product specifications and food safety requirements
- Perform and oversee inspections of raw materials, in-process product, and finished goods
- Verify adherence to HACCP plans, GMPs, SSOPs, and preventive controls
- Ensure proper monitoring of critical control points, especially for thermal processing and canning operations
Testing, Verification & Documentation
- Oversee sampling, testing, and verification activities for product quality and food safety
- Review and approve batch records, QA logs, corrective actions, and deviation reports
- Ensure accurate, timely documentation to support internal audits, regulatory inspections, and customer requirements
- Assist with root cause analysis and corrective/preventive actions
Regulatory & Audit Support
- Ensure compliance with FDA, USDA (as applicable), and FSMA requirements
- Support third-party audits and customer audits (SQF, BRC, FSSC, or similar)
- Maintain audit readiness through proper documentation and plant practices
- Continuous Improvement & Cross-Functional Collaboration
- Partner with Production, Maintenance, and R&D to resolve quality issues
- Identify opportunities to improve processes, reduce defects, and strengthen food safety culture
- Participate in new product introductions and process changes from a QA perspective
What We’re Looking For
Education
- Bachelor’s degree in Food Science, Microbiology, Chemistry, or a related field preferred
- Equivalent hands-on experience in food manufacturing quality may be considered
Experience
- 3 years of experience in food manufacturing quality assurance or quality control
- Experience in canned foods, thermal processing, or shelf-stable products strongly preferred
- Prior supervisory or lead experience required
Skills & Knowledge
- Working knowledge of HACCP, GMP, FSMA, and preventive controls
- Understanding of thermal processing, CCP monitoring, and food safety documentation
- Strong communication and leadership skills
- Comfortable working on the production floor and addressing issues in real time
- Proficient with Microsoft Office and QA documentation systems
Preferred Certifications
- HACCP Certification
- Experience with GFSI-recognized programs such as SQF, BRC, or FSSC 22000
Additional Requirements
- Ability to work flexible schedules, including weekends, holidays, or off-shifts as needed
- Comfortable working in a fast-paced production environment
Physical & Work Environment
- Ability to stand and walk for extended periods on the production floor
- Occasional lifting up to 25 lbs
- Exposure to varying temperatures, food allergens, and manufacturing equipment