Senior Product Manager

ProviderTrust Summary

ProviderTrust was founded in 2010 with a mission to create safer healthcare for everyone through OIG and state Medicaid exclusion monitoring. Today, the organization has developed the industry’s most accurate dataset for ongoing exclusion monitoring and primary source verification, serving the nation’s top health systems, payers, and healthcare organizations. Our solutions monitor employees, vendors, provider networks, licenses, credentials, and more for OIG and state Medicaid exclusions, sanctions or disciplinary actions, license expirations, or suspensions. With a team of 100 employees, our Nashville-based company has consistently been recognized as one of the Best Places to Work by Modern Healthcare, Inc. Magazine, and the Nashville Business Journal. To learn more, visit [providertrust.com]

Job Descriptio

nAt ProviderTrust, trust isn’t just a feature—it’s our foundation. We're looking for a Senior Product Manager who brings a strategic, product-mindset approach from early discovery through to solution definition, readying work for a seamless transition into product delivery

.
In this role, you’ll lead upstream product activities: framing problems worth solving, identifying market and client needs, and working closely with cross-functional teams to shape validated, aligned product solutions that deliver real impact. You’ll help guide the “why” behind what we build, ensuring our work reflects ProviderTrust’s company goals, platform vision, and the people we serv

e.
You’ll thrive here if you’re curious, collaborative, resilient—and excited to help others grow and succe

ed.
This role embodies our values: staying positive through ambiguity, building honest and diverse relationships, embracing failure as fuel for growth, and always doing what is right for our clients, our team, and the populations we prot

ect.
Suggested Skills and Experi

• ence 5–8 years of product management experience, preferably in B2B
• SaaSExperience in healthcare, regulatory tech, or data platform environments is a
• plusDemonstrated success in leading early-stage product discovery and solution defin
• itionStrong facilitation and communication skills, with the ability to influence and align stakeholders across functions—including experience working with executive and C-suite stakeho
• ldersProficiency with various product innovation frame
• worksExperience creating product artifacts: problem statements, value props, opportunity assessments, and pitch
• decksAbility to think big and scale smart, balancing strategic ambition with operational feasib
• ilitySkilled in cross-functional collaboration across engineering, design, marketing, sales, and client su
• ccessComfortable with ambiguity, and able to bring clarity and structure where it’s la

cking
Duties and Responsibil

• ities Drive Strategic Discovery: Identify and prioritize meaningful problems by synthesizing market trends, customer insights, and internal opportun
• ities.Define Solutions: Guide cross-functional teams through collaborative solutioning, ensuring that concepts are validated, feasible, and aligned to the ProviderTrust platform v
• ision.Support Handoff to Delivery: Prepare and transition clearly defined solutions to product delivery teams, ensuring that the “why” and “what” are deeply under
• stood.Tell the Story: Communicate product direction through compelling, data-informed narratives and product artifacts that bring clarity to leadership and downstream
• teams.Collaborate Cross-Functionally: Build open and trusting relationships with engineering, design, data, marketing, and client teams to ensure product ideas are both visionary and execu
• table.Lead by Influence: Help others grow and succeed by creating space for diverse voices, constructive conflict, and shared su
• ccess.Model our Values: Show up with authentic positivity, lead with curiosity, advocate for diverse perspectives, and act with integrity even when it’s challe

nging.
Practice Exce

llence:Own the Outcome of product init

iativesDelegate Well across team bou

ndariesThink Big, Scale Smart in every s

olutionDrive Your Growth by welcoming feedback and l

earningConsider the Client in every decision y

ou make
What It's Like to W

ork HereAt ProviderTrust, we recognize that experience is built in many ways. If you have relevant skills that are not reflected in your resume or your experience doesn’t match our exact requirements, we welcome your candidacy and encourage you to share more. We champion building a team that embodies empathy, equity, respect, and inclusivity while actively supporting our community, clients, partners, and friends. We value differences of opinion and embrace unique perspectives. We desire an environment that allows all team members to bring their whole selves to work unashamedly. We carefully consider every application and will either move forward with you, find another team that might be a better fit, keep in touch for future opportunities, or thank you for your time. ProviderTrust is an equal opportunity e

mployer.
To be great at ProviderTrust, we find our team members have these things i

• n common:Gain energy from working in a fast-paced, creative en
• vironmentDecision-making that employs a blend of data-driven insights and
• intuitionAbility to multitask and handle multiple projects con
• currentlyResilience and positivity, able to address setbacks and bounce bac
• k quicklyResourcefulness, discovering creative ways to get th
• ings doneJoy in making an immediate and positi
• ve impactDiverse interests that are welcomed and extend beyond our org

anization
Things That Make Us A Great Pla

• ce To WorkHybrid schedule: 3 days
• in office16-week paid primary caregiver with a 2-week phase-back le
• ave policy4-week paid secondary caregiver le
• ave policyCompetitive base salary and incentive package with 401k matching, HSA employer contribution, and company-paid life and disability
• insuranceMedical, dental, and vision benefits: PT pays 80% of your premiums. We also offer access to a range of free mental health and well-being
• resources.Unlimited PTO, 11 paid holidays, and a flexible wor
• k scheduleInternal professional growth, development, an
• d mobilityDaily all-company morning huddles to sync up across th
• e businessIn-office experience: fully stocked kitchen, ergonomic desk setup, dog-friendly, and many cel
• ebrations!Remote experience: home office set-up with technology provided, remote-friendly meetings and celebrations, and interest-specific Slack channels for connecting ac
• ross teamsFitness stipend, wellness program, and cell phone rei
• mbursementModern Healthcare Best Places to Work (
• 2021-2025)The Tennessean Top Work Places (