Operations Finance Business Partner

Company: ProviderCAS – Outsourced Finance & Accounting for Healthcare

Schedule: Full-time, Monday–Friday, 8:00 am – 5:00 pm

Salary: $75,000– $90,000 annually (based on experience)

Benefits: Health insurance (50% company-paid); additional benefits available upon request

Job Overview

The Operations Finance Business Partner is an embedded, client-facing role responsible for driving measurable operational and financial improvement for Provider CAS clients. This person turns data into execution—owning trigger-based workflows across expense management, benchmarking, payroll discipline, and revenue optimization—and becomes an active part of each client’s day-to-day operating rhythm. The portfolio typically represents ~$140M in client revenue, averaging ~8 clients (range 2–20 depending on client size and complexity).

What This Role Owns (Trigger-Based Operating Rhythm)

This role does not run on a fixed meeting cadence. Instead, it operates through a routine of real-time touchpoints and triggers, such as:

• staffing calls with schedulers and site leaders
• payroll pre-review when reports are ready (before payroll closes)
• recurring reporting pushes and follow-ups via Teams
• strategic leadership touchpoints when decisions or escalations are needed
• coordination with marketing/sales on occupancy and revenue-related signals

Responsibilities

1) Embedded Client Execution & Initiative Ownership

• Own the client initiative roadmap and drive execution to completion (actions, owners, deadlines, follow-up).

2) Expense Management & Policy Reinforcement

• Identify and act on discretionary spend opportunities (vendor consolidation, recurring fee cleanup, purchasing control).
• Monitor credit card usage for policy adherence, budget alignment, and anomalies; drive corrective action and reinforce guardrails.
• Lead vendor and recurring fee reviews and push renegotiation/cancellation opportunities through to completion.

3) Benchmarking & Performance Insights (Action-Oriented)

• Deliver expense-line benchmarking and translate it into a prioritized list of operational opportunities (e.g., food, labor, purchased services).
• Present findings in operator-friendly terms with clear next steps—not just analysis.
• Track results and adoption; refine approaches based on what works across the client base.

4) Payroll Policy, Staffing Discipline & Variance Control

• Participate in staffing/scheduling touchpoints; translate staffing decisions into financial impact and policy guardrails.
• Run payroll variance and exception reviews when pre-reports are ready; surface issues early and drive corrections before payroll finalization.
• Reinforce payroll and scheduling policies through clear expectations, follow-up, and escalation when needed.

5) Revenue Optimization (Change-of-Condition / Service Alignment)

• Drive a consistent process to identify revenue opportunities tied to documented service changes and care level alignment.
• Coordinate with client leadership (ops/clinical/billing) to ensure services delivered match documentation and billing—resident-first and compliant.
• Partner with marketing/sales teams and operations leaders to support occupancy and revenue capture through operational readiness and follow-through.

6) Internal Collaboration & Delivery Quality

• Work closely with Accounting Supervisors, Accounting Managers, the Controller, and Financial Analysts to align reporting, insights, and execution.
• Maintain high standards for accuracy, timeliness, and clarity in client-facing outputs and internal updates.

Key Client-Side Counterparts

• Executive Director / Administrator
• Regional Operations leadership
• Director of Nursing / Clinical leader (as applicable)
• Scheduler / Staffing coordinator
• Billing / AR partner
• Marketing / Sales / Community Relations

Must-Have Skills & Traits

• Communication: crisp, confident written communication (Teams) and strong facilitation in live touchpoints.
• Leadership & ownership mindset: drives initiatives end-to-end; doesn’t wait to be asked.
• Influence without authority: creates alignment and action through clarity, persistence, and trust.
• Operational curiosity: learns workflows, asks “why,” and finds the real operational levers behind the numbers.
• Accountability rhythm: builds lightweight routines and closes loops (owners, due dates, follow-through).
• Solid financial analysis: strong Excel/Sheets skills; trend and variance analysis; comfort with imperfect data.
• Creative problem-solving: brings practical options and solutions, not just findings.
• High responsiveness prioritization: thrives in a trigger-driven environment across multiple clients.

Preferred Qualifications

• Experience in multi-site operations finance, healthcare/senior living, hospitality, retail, or client-facing advisory/consulting
• Familiarity with payroll workflows, scheduling/labor management, and policy enforcement
• Comfort working with dashboards/BI tools (Power BI a plus, not required)

What Success Looks Like (Outcomes)

• Expense savings are identified and executed (tracked and evidenced), including vendor and recurring-fee improvements
• Payroll exceptions and labor variance drivers are reduced through consistent pre-review and discipline
• Revenue lift achieved through care/service alignment and change-of-condition follow-through
• Clients experience fewer surprises and faster decisions due to proactive triggers and embedded support
• High adoption: client teams execute action plans and the role is viewed as “part of the team,” not just reporting support

Working Style Expectations

• High-trust, high-ownership role requiring proactive outreach, fast follow-up, and consistent documentation
• Comfort navigating sensitive cost/people topics with tact, professionalism, and firm expectations

Work Location: Hybrid remote in Minneapolis, MN 55441