What are the responsibilities and job description for the Sales Specialist position at Provident Jewelry?
Company Description Provident Jewelry is a distinguished luxury retailer with over three decades of experience offering exquisite jewelry, fine art, and high-end timepieces. Renowned for exceptional craftsmanship and attentive customer service, the company sets a high standard for opulence and elegance in the luxury market. With six stores located along the coast of South Florida, Provident Jewelry serves a discerning clientele seeking unique, high-quality pieces. Team members join a well-established brand that values expertise, integrity, and personalized service.
Role Description The Sales Specialist is a full-time, on-site role based in Naples, FL. This position is responsible for welcoming clients, understanding their needs, and presenting appropriate jewelry, timepieces, and fine art selections to support an elevated customer experience. Day-to-day tasks include conducting product demonstrations, preparing sales proposals, processing transactions, and maintaining detailed client records. The Sales Specialist collaborates with team members to achieve sales targets, supports merchandising and showroom presentation, and participates in ongoing product and sales training. The role also involves building long-term client relationships through follow-up communication, outreach, and exceptional in-person service.
Qualifications
Role Description The Sales Specialist is a full-time, on-site role based in Naples, FL. This position is responsible for welcoming clients, understanding their needs, and presenting appropriate jewelry, timepieces, and fine art selections to support an elevated customer experience. Day-to-day tasks include conducting product demonstrations, preparing sales proposals, processing transactions, and maintaining detailed client records. The Sales Specialist collaborates with team members to achieve sales targets, supports merchandising and showroom presentation, and participates in ongoing product and sales training. The role also involves building long-term client relationships through follow-up communication, outreach, and exceptional in-person service.
Qualifications
- Strong Communication skills, including clear verbal communication and attentive listening.
- Proven Customer Service abilities, with a commitment to delivering a refined client experience.
- Demonstrated Sales skills, including consultative selling and closing techniques.
- Experience in Training or coaching peers on products, sales approaches, or customer engagement.
- Exposure to Sales Management activities such as tracking performance, supporting goals, or coordinating sales efforts.
- Previous retail or luxury sales experience, ideally in jewelry, timepieces, or fine art.
- High level of professionalism, integrity, and attention to detail.
- Comfort working with point-of-sale systems and basic computer applications.
- Ability to stand for extended periods and support showroom operations as needed.
- High school diploma or equivalent required; additional education in business, marketing, or related fields is a plus.