IT Systems Administrator

Actively Interviewing!

Provident IT Partners is an IT Staffing firm dedicated to serving clients with their essential technology resource needs. We have a client seeking a IT Systems Administrator to join their team.

Details:

Start Date: ASAP

Location: Houston/Katy, TX

Work type: Hybrid

Status: Direct Hire

Overview

The Systems Administrator is responsible for the day-to-day administration and support of the client’s internal systems and access infrastructure. This role focuses on executing and maintaining user access, device management, and systems-related onboarding and offboarding processes to ensure smooth, secure, and efficient operations across the organization and client environments.

Key Responsibilities

Systems & Access Administration

• Provision, modify, and deprovision user access across internal and client-facing systems
• Maintain accurate records of user access, credentials, and permissions
• Support access requests and troubleshoot system-related issues in a timely manner
• Follow established security protocols and escalate risks or inconsistencies as needed

Device & Asset Management

• Support the setup, configuration, and deployment of company laptops and equipment
• Assist with device tracking, inventory management, and maintenance
• Coordinate device recovery and reallocation during offboarding

Systems Onboarding & Offboarding (Access & Tools)

• Execute systems-related onboarding tasks, including account creation and tool setup for new hires
• Carry out timely deactivation of system access during offboarding
• Ensure access aligns with predefined role-based requirements
• Support continuous improvement of onboarding/offboarding workflows

Systems Support & Maintenance

• Assist in maintaining core systems, including:
• Internal Wiki (credentials and knowledge management)
• Freshdesk accounts and user setup
• Help ensure systems are up to date, organized, and functioning properly

SharePoint Administration

• Administer SharePoint sites, libraries, and permissions to support internal collaboration and document management
• Manage site structure, access controls, and content governance in alignment with security and compliance standards
• Troubleshoot SharePoint access issues and support end users with site navigation and content management

Email & Spam Filter Management

• Administer the company email platform, including mailbox provisioning, distribution lists, shared mailboxes, and mail flow rules
• Configure and maintain the spam filter and email security gateway, including policy tuning, quarantine review, and allow/block list management
• Investigate phishing reports and suspicious messages, taking remediation action as needed

Documentation Support

• Maintain and update operational documentation in SharePoint
• Ensure documentation is accurate, accessible, and follows established standards
• Assist in documenting workflows and processes for professional services and internal operations

Process Support & Improvement

• Identify and communicate opportunities to improve systems and workflows
• Support implementation of process improvements and tools
• Collaborate with cross-functional teams to address systems-related needs

Qualifications

• 2–5 years of experience in systems administration, IT support, or a similar role
• Experience provisioning and managing user access across multiple systems
• Familiarity with ticketing systems (e.g., Freshdesk), documentation platforms (e.g., SharePoint, Wiki tools), and device setup
• Strong attention to detail and ability to follow structured processes
• Hands-on experience administering SharePoint, business email platforms, spam/email security filters, etc
• Ability to handle sensitive information with discretion
• Strong organizational and communication skills

Preferred Qualifications

• Experience supporting onboarding/offboarding from a systems perspective
• Familiarity with identity and access management (IAM) concepts
• Experience in a professional services or client-facing environment
• Exposure to security best practices and compliance standards for SOC and or FISMA/NIST audits
• Familiarity with Microsoft 365 / SharePoint Online administration

Why This Role Matters

The Systems Administrator plays a key role in ensuring employees have the access and tools they need to be productive from day one, while maintaining security and operational consistency. This role supports the foundation of client’s day-to-day operations.