What are the responsibilities and job description for the Financial Counselor position at Provident Behavioral Health?
Role: Senior Specialist, Financial Navigating
Responsibilities
Responsibilities
- Guide patients through the financial aspects of their care, including insurance coverage, estimates, and payment options.
- Educate patients on benefits, eligibility, and available financial assistance or charity programs.
- Review patient benefits, identify financial resources, and coordinate with clinical, billing, and revenue cycle teams to resolve financial barriers.
- Utilize technology and analytics tools to monitor accounts, reduce bad debt, and enhance the patient financial experience.
- Strong knowledge of insurance plans, billing processes, and financial assistance programs.
- Excellent communication and patient education skills.
- Ability to collaborate across clinical and administrative teams.
- Proficiency with technology and analytics tools related to revenue cycle management.