Senior IS Applications Analyst, Epic Resolute PB and Claims, Virtual

**Description** **Providence caregivers are not simply valued – they’re invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.** **Join a large, collaborative team supporting Epic Professional Billing, where you’ll partner closely with operational leaders to optimize workflows, maximize revenue, and accelerate cash performance across the organization. In this role, you’ll tackle meaningful, complex challenges by translating business needs into effective technical solutions that strengthen the revenue cycle across a multi‑facility healthcare system. You’ll collaborate with colleagues, vendors, and stakeholders to drive system improvements and implement scalable processes—all while living Providence’s mission and values and making a real difference for caregivers, patients, and communities.** **Providence supports 100% virtual work for residents located in the following areas:** Alaska Washington Oregon Montana California Texas: Lubbock (within 65 miles) Texas: Levelland (within 65 miles) Texas: Plainview (within 65 miles) **Required Qualifications:** Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education and work experience Within 90 days of hire: Epic certification 4 or more years of Epic Certification with build experience 7 or more years of Build analyst experience in Epic and/or equivalent healthcare software **Preferred Qualifications:** Upon Hire: Certifications in software applications, technology infrastructure, or clinical specializations Resolute Professional Billing Administration Certification and/or Resolute Professional Billing Claims and Remittance Administration Certification Experience with FQHC, RHC, and/or Tribal billing and claims, including familiarity with related workflows, regulations, and build considerations Working knowledge of Self‑Pay / SBO processes, including patient statements, collections workflows, and financial assistance programs Experience supporting or configuring estimates functionality, with an understanding of how estimates impact patient experience, billing accuracy, and revenue cycle outcomes Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude Demonstrated ability to elicit and define requirements for complex systems, translating business needs into well‑designed configurations, workflows, and validated solutions Proven experience contributing to cross‑functional project teams and supporting complex initiatives through completion, making thoughtful adjustments to maintain scope, timeline, and quality Strong track record of building effective, collaborative partnerships with internal teams, vendors, and external stakeholders in a complex healthcare environment Skilled at identifying, communicating, and escalating risks and issues, with hands‑on experience performing root‑cause analysis and troubleshooting application and workflow failures Ability to create, maintain, and continuously improve high‑quality documentation, workflows, and team standards to support knowledge sharing and operational consistency **Salary Range by Location:** AK: Anchorage: Min: $52.19, Max: $82.39 AK: Kodiak, Seward, Valdez: Min: $54.40, Max: $85.88 California: Humboldt: Min: $54.40, Max: $85.88 California: All Northern California - Except Humboldt: Min: $61.04, Max: $96.35 California: Southern California: Min: $54.40, Max: $85.88 Montana: Except Great Falls: Min: $42.02, Max: $66.33 Montana: Great Falls: Min: $39.81, Max: $62.84 Oregon: Non-Portland Service Area: Min: $48.65, Max: $76.80 Oregon: Portland Service Area: Min: $52.19, Max: $82.39 Texas – Lubbock, Levelland, Plainview: Min: $39.81, Max: $62.84 Washington: Western: Min: $54.40, Max: $85.88 Washington: Southwest - Olympia, Centralia: Min: $52.19, Max: $82.39 Washington: Clark County: Min: $52.19, Max: $82.39 Washington: Eastern: Min: $46.44, Max: $73.31 Washington: Southeastern: Min: $48.65, Max: $76.80  **Why Join Providence?** Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. **About Providence** At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. **About the Team** Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. **Requsition ID:** 418902 **Company:** Providence Jobs **Job Category:** Applications **Job Function:** Information Technology **Job Schedule:** Full time **Job Shift:** Day **Career Track:** Business Professional **Department:** 4011 SS IS CRCA RC APP **Address:** OR Beaverton 3601 SW Murray Blvd **Work Location:** Murray Business Ctr Beaverton-Beaverton **Workplace Type:** Remote **Pay Range:** $See Job Posting - $See Job Posting The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Salary : $40 - $96