Executive Director Revenue Cycle

**Description** **Calling all Esteemed Leaders!** Are you a revenue cycle executive who thrives in complex healthcare environments and drives financial performance through strategy, operational excellence, and strong partnerships? Do you excel at leading large-scale initiatives across ambulatory revenue cycle while optimizing vendor performance and enterprise outcomes? This leadership opportunity invites your expertise. **The Role:** The Executive Director of Revenue Cycle plays a critical role in driving the financial success of the organization through strategic planning, continuous improvement, operational oversight, and collaboration across corporate, facility, clinic, and vendor teams. This role provides strategic direction and oversight of revenue cycle operations across the Providence Clinical Network (PCN), with a strong focus on ambulatory revenue cycle including point-of-service collections, financial clearance, charging, coding, billing, insurance and self-pay collections, and reimbursement. This position oversees the PCN R1 contract and ensures successful execution and compliance with contractual obligations. The primary vendor management focus is optimizing R1 performance in revenue realization, cash collections, risk-share agreement compliance, and revenue maximization. The Executive Director maintains current knowledge of industry trends and regulatory requirements while fostering a culture of continuous improvement and innovation across revenue cycle and professional business operations. This leader builds effective partnerships with PCN financial and clinical leaders, caregivers, and physicians, and continuously evaluates end-to-end revenue cycle processes to maintain best practice standards and achieve service and quality commitments. The role ensures stakeholders are fully informed on performance and key influencing factors. This position requires a hands-on, self-motivated leader who thrives in a fast-moving, dynamic environment. The Executive Director champions a mission-driven culture aligned with PSJH core values and inspires, mentors, and cultivates executive relationships to drive operational outcomes across assigned regions. **What You'll Do:** **Revenue Cycle Strategy & Vendor Management** Provide strategic direction of the PCN R1 contract, ensuring alignment with Providence goals and regulatory compliance Identify, mitigate, and escalate risks associated with the PCN R1 contract to promote long-term stability in the professional revenue cycle Monitor and evaluate R1 performance, ensuring deliverables are met and aligned with performance expectations Resolve issues and disputes related to contract execution with a focus on mutually beneficial outcomes Foster a collaborative, high-performance partnership with R1 based on accountability, responsiveness, and transparency **Operational Leadership & Performance Optimization** Align professional revenue cycle strategy with business objectives to maximize cash collections and reduce cost to collect Establish standard key performance indicators for professional billing across the PCN Translate KPIs into financial business cases and implement process improvements to achieve best practice performance Lead system optimization initiatives across the core EHR and third-party vendor solutions **Governance, Communication & Execution** Establish and facilitate governance meetings to promote alignment across operations, IS, vendors, and executive leadership Develop communication mechanisms to effectively cascade complex financial, technical, and payer-related information to diverse audiences Ensure delivery of client-facing deliverables (reports, presentations, meetings) in a timely and accurate manner Represent revenue cycle on key committees to drive standardization while accommodating necessary variation **Analytics, Reporting & Insights** Partner with data and analytics teams to develop reporting that provides insight into revenue cycle performance drivers Leverage data to drive decision-making, performance improvement, and operational transparency Monitor and manage revenue cycle issues through escalation processes, ensuring timely resolution and communication **Stakeholder Engagement & Organizational Alignment** Build strong, collaborative relationships with stakeholders across regions and functions (HR, IT, Contracting, Finance, Clinical) Lead efforts to improve revenue cycle business literacy across the organization Serve as a point of escalation for revenue cycle issues, ensuring closure and communication across clinics Represent the revenue cycle function with internal and external stakeholders as appropriate **Leadership & Culture** Inspire, mentor, and develop teams and leaders across the revenue cycle organization Promote a culture of accountability, transparency, and continuous improvement Maintain active involvement in professional affiliations and industry activities Support and integrate mission and core values into daily leadership practices Maintain confidentiality and demonstrate service excellence in all interactions **What You’ll Bring** **Education & Credentials** Bachelor’s Degree in Healthcare Administration, Business, Finance, or related field; or equivalent experience Master’s Degree in Healthcare Administration, Business Administration, or related field (preferred) **Experience & Expertise** 12 years of progressively responsible experience in healthcare administration and/or operations with emphasis on management, business, or account management 10 or more years of leadership experience 2 years of in-depth experience with Epic, including understanding of best practice infrastructure to drive optimal revenue cycle performance Demonstrated knowledge of ambulatory revenue cycle concepts, including billing, coding, collections, and reimbursement Strong understanding of revenue cycle operations, vendor partnerships, and performance optimization Advanced ability to analyze and interpret financial data Demonstrated critical thinking and problem-solving skills Ability to analyze complex information and determine appropriate solutions Demonstrated ability to build strong customer and stakeholder relationships, including executive leadership Strong communication, influencing, and negotiation skills Ability to lead and manage teams effectively Ability to represent the organization with external constituents Strong public relations and interpersonal skills Proven organizational and prioritization skills with ability to manage competing priorities and deadlines Ability to work under pressure, make agile decisions, and adapt to changing priorities Ability to act independently guided by broad organizational objectives Demonstrated ability to align work with organizational mission and values Knowledge of HIPAA rules and regulations Proficiency in Microsoft Office applications, including Excel **Why Join Us?** **Enterprise Impact:** Lead revenue cycle strategy and vendor performance across a large, integrated health system **Financial Influence:** Drive revenue realization, cash collection performance, and cost efficiency **Strategic Leadership:** Partner with executive leaders across clinical and financial domains **Operational Scope:** Influence end-to-end ambulatory revenue cycle performance at scale **Mission‑Driven Work:** Support equitable, high-quality care through strong revenue cycle performance **Ready to Shape the Future of Healthcare?** If you are a strategic, performance-driven revenue cycle leader with deep expertise in ambulatory operations and vendor management, we encourage you to apply. _The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits._ _At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work a hybrid schedule, which consists of_ _three days onsite, two days remote and live within a reasonable commuting distance to the ministry or service area they support and lead._ **About Providence** At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. **Requsition ID:** 438343 **Company:** Providence Jobs **Job Category:** Revenue Cycle Operations **Job Function:** Revenue Cycle **Job Schedule:** Full time **Job Shift:** Day **Career Track:** Leadership **Department:** 4001 SS RC ADM **Address:** WA Renton 1801 Lind Ave SW **Work Location:** Providence Valley Office Park-Renton **Workplace Type:** Remote **Pay Range:** $78.33 - $138.50 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Salary : $78 - $139