Employee Relations Business Partner

Job Summary:

The Employee Relations Partner will support the Employee Services and Labor Relations teams on employee and labor-related matters such as:

• Coordination across employee services, labor relations, and HR operations.
• Managing complex cases, interpret collective bargaining agreements, support policy compliance, and ensure timely and accurate delivery of employee services.
• Assisting with employee and labor relations matters such as investigations, documentation, grievance tracking, and policy compliance.
• Monitoring service delivery metrics, managing employee documentation processes, overseeing substitute deployment, and helping implement HR policies and contract changes.
• Ensuring that labor relations and employee services are aligned, proactive, and customer-focused.

Education:

• Bachelor’s degree in Human Resources, Business Administration, or related field required or equivalent work experience.

Qualifications:

• 3 years of professional experience in Human Resources, with a background in Labor Relations, and/or Employee Relations.
• Demonstrated success in providing high-quality customer service and managing complex employee issues.
• Strong analytical, communication, and interpersonal skills.
• Experience working effectively with diverse employee populations in a public sector or unionized environment.
• Proficiency with HRIS systems and Microsoft Office/Google Workspace.
• Bilingual preferred.

Job Responsibilities:

Employee & Labor Relations Support: Serve as a support to the Senior Labor Relations Partner(s) on needs related to day-to-day matters such as:

• conducting and documenting investigations;
• drafting employee correspondence (corrective actions, policy violations, grievance responses, etc…);
• maintaining confidential employee relations records;
• tracking and reporting on key performance indicators related to grievances, discipline, 504’s and compliance;
• ensuring consistent application of district policies and contractual obligations; and
• ensuring issues are addressed promptly and escalated appropriately.

Employee Services Operations: Serve as a support to the Senior Employee Services Partner on needs related to day-to-day matters such as:

• monitoring service delivery metrics such as leaves of absence, employment verifications, and separations to ensure timely and accurate completion of requests;
• monitoring compliance with state, federal, and district regulations governing employee documentation and records retention;
• oversight of substitute deployment and tracking;
• development, communication, and implementation of HR policies, procedures, and contract changes; and
• ensuring consistent and fair application of employment practices across schools and departments.

Other:

• Assist with special projects and initiatives in support of the Labor Relations & Employee Services.
• Maintain the highest standards of confidentiality, professionalism, and customer service.