Admission & Business Operations Supervisor

Company Description

PROVIDENCE MOUNT ST. VINCENT, located in West Seattle, is a vibrant living care community dedicated to serving older adults with person-centered care. Guided by the core values of Providence, the community emphasizes the needs, preferences, and dignity of its residents. Home to over 400 adults requiring various levels of care, The Mount focuses on empowering individuals to maintain their independence and quality of life. Through supportive activities, programs, and therapies, residents are encouraged to stay physically, mentally, socially, and spiritually active, all within a safe and comfortable environment.

Role Description

This is a full-time, on-site role based in Seattle, WA, for an Admission & Business Operations Supervisor. The role involves overseeing admission processes for incoming residents, managing day-to-day business operations, and ensuring an exceptional customer experience. The Supervisor will collaborate with multidisciplinary teams, monitor financial activities, provide project management support, and foster effective communication across departments. A key responsibility will also be to address customer inquiries and concerns, ensuring seamless admissions and operational efficiency.

Qualifications

• Strong Analytical Skills to assess operational performance and contribute to process improvements
• Excellent Communication skills with the ability to collaborate effectively and convey information clearly
• Finance expertise, including budget management and financial reporting
• Customer Service experience, emphasizing empathy, problem-solving, and relationship building
• Project Management skills to coordinate initiatives and track progress efficiently
• Strong leadership and organizational capabilities
• Experience in healthcare or elder care settings is a plus
• Bachelor’s degree in Business Administration, Healthcare Administration, or a related field is preferred