What are the responsibilities and job description for the SHUTTLE DRIVER (56744) position at PROVIDENCE HOSPITALITY GROUP?
JOIN OUR AWARD WINNING, SUCCESSFUL AND HAPPY TEAM AT THE STAYBRIDGE SUITES DENVER INTERNATIONAL AIRPORT!!
Providence Hospitality Partners is based in Denver, Colorado, and founded in 2002. We strive to operate hotels where every guest wants to stay, every associate wants to work, and every investor wants to own. We encourage and support each associate to achieve clearly defined objectives, and we pursue a proactive position to enhance the wellbeing in our communities. We provide a corporate culture that values teamwork, a strong work ethic, service to others, and personal balance.
SUMMARY: SHUTTLE DRIVER TRANSPORTS GUESTS SAFELY AND EFFICIENTLY FROM OUR FRONT DOOR RIGHT TO DIA. THIS IS AN OVERNIGHT POSITION WITH HOURS FROM 10PM TO 6AM. FULL TIME.
DUTIES AND RESPONSIBILITIES:
- Load and unload luggage carts
- Transport guests to and from the airport
- Perform house attendant functions when staff shortages occur
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction
- Ensure overall guest satisfaction
- Perform other duties as requested by management
QUALIFICATIONS:
- Must be able to read and write to facilitate the communication process
- Valid drivers license
- Requires good communication skills, both verbal and written
- Must possess basic computer skills
- Must be able to respond to guest requests and business volume quickly and efficiently
EDUCATION AND EXPERIENCE:
- Previous customer service experience required
- Previous hotel experience preferred
COMPETENCIES:
- Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity--Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Safety and Security--Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Attendance/Punctuality--Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Continually required to stand and walk
- Continually required to utilize hand and finger dexterity
- Occasionally utilize visual acuity to operate equipment and use a keyboard
- Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis
- Continual exposure to outside weather conditions
- Must have a valid driver’s license if required to operate a company vehicle or guest vehicles
SALARY:
HOURS:
BENEFITS:
- Medical, Dental, and Vision Insurance
- Voluntary Short-Term and Long-Term Disability
- Company paid Basic Life and AD&D Insurance
- 401(k) with Company match
- Paid Time Off and State required sick pay
- 8 Paid Holidays
- Hotel discounts by brand
Salary : $20 - $21