What are the responsibilities and job description for the Customer Account Manager position at Providence Business Solutions?
Helping people stay connected is at the center of what we do. Providence Business Solutions is hiring a Customer Account Manager in the Providence area to support customers enrolling in Verizon fiber internet and connectivity services. This role focuses on real conversations with customers, helping them understand their options and complete service enrollments in a clear and simple way.
This is a full-time, in-person opportunity designed for individuals who want to build experience in sales, customer service, and telecommunications. Every Customer Account Manager receives full training and support, so no prior industry experience is required. As a Customer Account Manager , your day-to-day focus will include:
- Speaking with customers in person to explain Verizon internet and service options
- Helping customers choose plans that fit their household needs
- Guiding customers through enrollment and service setup
- Supporting basic account updates and changes as needed
- Maintaining accurate records of completed enrollments and customer interactions
- Supporting team sales goals through consistent customer engagement
- Providing a positive, professional customer experience from start to finish
- Working with teammates to improve overall sales performance
We believe strong teams are built through training, consistency, and opportunity. Every Customer Account Manager is supported with the tools needed to grow in a customer-facing sales career while representing a leading telecommunications brand.
Who Thrives in This Role
- Comfortable talking with new people and building rapport
- Interested in starting a career in sales or customer service
- Motivated, dependable, and willing to learn
- Able to stay organized in a fast-moving environment
- Team-focused with a positive attitude
- Prior experience in retail, hospitality, or sales is helpful but not required
Job Type: Full-time
Pay: $800.00 - $1,600.00 per week
Work Location: In person
Salary : $800 - $1,600