Hospice Director of Clinical Services

Company

Providence at Home with Compassus

• Job Description
  
  

Position Summary

The Home Health Director of Clinical Services is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Home Health Director of Clinical Services directs and manages the interdisciplinary team (IDT) in meeting the needs of the home health patient and family in a manner consistent with the guidelines and policies of Compassus. S/he communicates patient information to the business office and promotes a positive working relationship with the family, physician, and other agencies. S/he may serve as the program's alternate Executive Director, responsible for carrying out administrative and management functions and oversight in the absence of the Executive Director. S/he may carry a caseload due to the ebb and flow of patient census.

Position Specific Responsibilities

• Oversees Case Managers’ direction of patient care activities.
• Conducts interdisciplinary team meetings.
• Oversees the clinician’s development of the plan of care in accordance with home health philosophy.
• Supervises patient and family care as specified by the plan of care, assessing appropriateness, continuity, service, and quality of care.
• Oversees the clinician’s consultation with the attending physician’s orders and patient needs, as related to the plan of care.
• Oversees to ensure that patient’s admissions, discharges, resumptions, transfers, re-certifications, evaluations, visits, etc. are discussed and completed in a timely manner.
• Assesses quality of documentation.
• Audits patient records in house.
• Ensures that the plans of care are updated to reflect new orders, intervention, and instructions.
• Reviews IDT documentation for accuracy and completeness.
• Reports deficiencies to appropriate staff for corrections and follows up to ensure completion.
• Communicates patient status information to the business office.
• Oversees that all clinicians orders the correct frequency, supplies, and medications and that the program is billed appropriately.
• Oversees the communication of patient information (admissions, discharges, resumptions, transfers, re-certifications, evaluations, visits, etc.)
• Oversees the communication with the physician to ensure continuity and quality of care.
• Oversees and ensures that Case Managers or disciplines notify all appropriate parties (IDT, physician, etc.) of condition change.
• Oversees the management of Plan of Care changes.
• Makes marketing visits and provides in-services to all referral sources, as appropriate.
• May have RN Case Manager responsibilities and carry caseload due to patient census ebb and flow.
• Participates in on-call duty as needed or as back up to on-call nurse, performs patient admissions and visits as needed.
• Directly supervises up to 45 team members. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, training and terminating (with administrative approval) all interdisciplinary staff; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
• Makes or delegates post-admissions calls.
• Acts as Executive Director as needed to cover absences.
• Performs other duties as assigned.
  
  

Education And/or Experience

• Associate or Bachelor's degree required.
• One (1) year of home health care experience required.
• One (1) year of supervisory experience preferred.
  
  

Skills

• Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications.
• Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces hospice philosophy. Working knowledge of nursing principles, standards and applications. Knowledge of use of medical devices, ambulatory aides, assistive and resistive devices, and training. Knowledge of medical terminology. Ability to work with all types and levels of patients. Strong organizational and time management skills. Must be able to work a flexible schedule to include nights and weekends. Must be able to travel.
  
  

Certifications, Licenses, and Registrations

• Active and unencumbered licensure as RN, PT, OT, SLP, NP, or physician required.
• Current CPR certification required.
  
  

Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization.

At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

• Job Board Advertising Description
  
  

Job Board Advertising Description

At Providence at Home with Compassus, we know that caring for our teammates is the first step in caring for our patients. We are committed to providing Care for Who You Are and What You Need to balance work and life including flexible scheduling, a supportive family-focused culture and first-class compensation and benefits.

Your position perks as a Home Health Director Clinical Services (Registered Nurse/RN)

• Supportive and welcoming team
• Competitive pay and bonus structure
• Health, dental, vision for part & full-time positions
• Generous Paid Time Off plan that increases with tenure
• Wellness reimbursements for physicals and gym memberships
• Pre-tax FSA and HSA plans (HSA w/company contributions)
• 401(k) with company matching contributions
• Free Continuing Education Units
• Tuition reimbursement
• Company paid life and long-term disability insurance
• Company paid parental leave with tenure for birth, adoption, and foster parents
• Voluntary long-term care, critical illness, and accident insurance
• Local and national award programs
• Referral bonus program
• Mileage reimbursement
• Corporate discount program w/access to >300,000 businesses
• Company assistance program supporting teammates in times of need
  
  

How you’ll make an impact as a Home Health Director Clinical Services (Registered Nurse/RN)

• Supervise patient and family care as specified by the plan of care, assessing appropriateness, continuity, service, and quality of care
• Direct and manage Interdisciplinary Team (IDT) including scheduling, productivity, mentoring and monitoring, 1x1’s, pay practices and timekeeping
• Oversee the consultative process between the Primary Care Physician and the members of the Interdisciplinary Team (IDT)
• Ensure adherence to the rules and regulations of state and federal regulatory agencies
• Attend/Lead Interdisciplinary Team (IDT) meetings
• Process EMR documentation workflow as needed
  
  

Home Health Director Clinical Services (Registered Nurse/RN) Requirements

• Must be a Registered Nurse, OT, PT, SLP, NP, or physician licensed in the state of employment.
• One (1) year of home health care experience
• One (1) year of supervisory experience preferred
• A valid driver’s license and auto liability insurance
• Current CPR certification
  
  

Care for Who I Am is Caring for Who We Are. Together We Are:

Welcoming everyone. Empowering belonging. Allying for inclusivity. Removing barriers. Engaging community. 

 

WE ARE fostering an inclusive environment where every teammate matters and can be their best selves.

WE ARE becoming a reflection of our patients, families, and partners.

WE ARE transforming care at home for every community serve.  

Pay Range: $55.51 - $86.18

Build a Rewarding Career with Compassus

At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others.

Your Career Journey Matters

We’re dedicated to helping you grow and succeed. Whether you’re pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive.

The Compassus Advantage

• Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
• Career Development: Access leadership pathways, mentorship, and personalized professional development.
• Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care.
• Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being.
• Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication.
• A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion.
  
  

Ready to Join?

At Compassus, your career is more than a job—it’s an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.