Security Engineer I (Mid-Shift)

Description

* Schedule: 4 days per week, 11:00am – 10:00pm CT, with shift options of Sunday–Wednesday or Wednesday–Saturday  

We are seeking a detail-oriented and proactive Security Engineer I to join our dynamic Security Operations Center team. As a Security Engineer, you will be responsible for monitoring, detecting, and responding to security threats and incidents. You will serve as the first line of defense in protecting our organization's systems and data, ensuring security events are identified, analyzed, and escalated appropriately.

Role and Responsibilities

Security Monitoring and Analysis:

• Continuously monitor security tools and platforms for alerts and suspicious activity.
• Analyze logs and network traffic to identify potential threats or anomalies.
• Validate and categorize alerts based on severity, urgency, and relevance.

Operational Support:

• Monitor and maintain system and configuration backups to support disaster recovery efforts
• Assist in the creation and tuning of detection rules to improve monitoring capabilities.
• Perform routine checks to ensure the health and performance of security tools and technologies.

Security Hardening and Defense

• Participate in implementing and maintaining security tools, including firewalls, endpoint protection, and threat detection systems.
• Develop and enforce security baselines, policies, and procedures for systems and infrastructure.
• Assist in configuring detection rules and tuning security systems to reduce false positives and improve detection accuracy.
• Recommend and implement security patches, configurations, or compensating controls to address vulnerabilities.
• Assist in Incident Response efforts in event of a security breach
• Triage security tickets from various alert systems.
• Potential opportunities to participate in some red team activities at times. 
• Performs additional duties as assigned.

Help Desk

• Efficiently manage inbound and outbound calls, ensuring timely responses and resolutions to customer inquiries.
• Demonstrates exceptional customer service skills to ensure positive and memorable experiences for clients and prospective clients.
• Manages the volume of tickets, consistently prioritizing tasks efficiently and effectively to maintain service excellence.
• Applies advanced problem-solving skills and technical expertise to address both complex and routine customer challenges.
• Leverages computer and network knowledge to troubleshoot and implement workflow solutions that best align with customer needs.
• Communicates with clients over the phone to investigate issues, deliver clear solutions, and ensure satisfaction.
• Conducts in-depth analysis of customer needs using qualifying questions during phone consultations and remote diagnostic applications.
• Contributes to and utilizes a shared knowledge center to document solutions and build a robust resource library for team collaboration.
• Provides first-line assistance through the Proven IT Helpdesk after hours, addressing customer inquiries and technical issues with professionalism.

Requirements

Qualifications and Education Requirements

Education and Experience:

• Associate’s or Bachelor’s degree in Cybersecurity, Computer Science, or a related field (or equivalent experience).
• 1-2 years of experience in IT, cybersecurity, or a SOC environment is preferred but not required.

Technical Skills:

• Familiarity with security technologies such as SIEM (e.g., Splunk, QRadar), EDR, firewalls, IDS/IPS, and DLP solutions.
• Basic understanding of networking concepts (TCP/IP, DNS, VPNs, etc.).
• Knowledge of common cyber threats, attack vectors, and frameworks (e.g., MITRE ATT&CK).
• Basic scripting or query knowledge (e.g., Python, PowerShell, or SQL) is a plus.

Certifications (Preferred):

• CompTIA Security , CySA , or equivalent.
• Certified SOC Analyst (CSA), CEH, or other relevant certifications.

Key Competencies:

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication.
• Ability to work under pressure and handle multiple tasks simultaneously.
• High level of integrity, professionalism, and attention to detail.
• Willingness to learn and adapt to evolving cybersecurity challenges.

Work Environment:

• Schedule: 4 days per week, 11:00am – 10:00pm CT, with shift options of Sunday–Wednesday or Wednesday–Saturday 
• 24/7 operations may require shift work, including nights, weekends, and holidays.
• This role is hybrid, with required on-site presence for all trainings and meetings. 
• Collaborative team environment with opportunities for professional growth and development.

PHYSICAL DEMANDS

While performing the duties of this job, the employee uses his/her hands to finger, handle, or feel objects; reach with hands and arms. The employee uses a computer, copier, fax, and telephone equipment. The employee must be able to sit for a prolonged period. Must be able to lift up to 50 pounds.

While performing the duties of this job, the employee may need to use tools such as knives, screwdrivers, boxcutters, etc.

Traveling to a client may be necessary at times. 

BENEFITS

GROUP HEALTH INSURANCE:  After a 30-day waiting period, full-time employees (who work at least 30 hours per week) and their dependents, are eligible to enroll in health benefits through BlueCross BlueShield of Illinois (BCBSIL).  Health options include a choice of 2 PPO plans, a High Deductible Health plan and a HMO. In addition, Dental benefits are available as well as a Vision PPO plan utilizing the EyeMed network. Proven also offers voluntary worksite benefits including critical illness and accident coverage, short-term disability insurance, supplemental life and pet insurance.  

EMPLOYER PROVIDED LIFE/AD&D INSURANCE:  After a 30-day waiting period, Proven IT provides a flat $25,000 Life Insurance benefit, administered by BlueCross BlueShield, to all full-time employees (who work at least 30 hours per week). Accidental Death & Dismemberment (AD&D) benefit payments are determined based on the type of loss incurred and are payable up to the full Life Insurance benefit amount. Life and AD&D Insurance coverage amounts are reduced at ages 65, 70 and 75.

EMPLOYER PROVIDED LTD: Long-Term Disability (LTD) insurance is an employer-provided benefit and provides protection from loss of income in the event that an employee is unable to work due to illness, injury, or accident for a long period of time.  The elimination period is 90-days, and the maximum benefit is 60% of covered payroll up to $6000/month. This benefit is paid entirely by Proven IT and has no cost to the employee.

EMPLOYEE ASSISTANCE PROGRAM: All employees may utilize the Disability Resource Services through BlueCross BlueShield of Illinois to assist themselves and their immediate family with convenient resources to help address emotional, legal and financial issues. Telephonic counseling and web-based services are available as well as a limited number of geographically accessible face-to-face sessions.

401K PLAN: All employees are eligible after 120 days of service to contribute on either a pre-tax or post-tax (Roth) basis to the 401K plan, administered by Principal Financial Services. Proven offers an employer match equal to 100% of the first 3% of deferrals plus 50% of the next 2% of deferrals. 

FINANCIAL ADVISORY SERVICES:  Proven IT partners with Merrill Lynch to offer financial advisement to all employees. Merrill Lynch financial advisors are available to assist employees at no cost, with their 401k and retirement questions.  

PERMISSIVE TIME OFF POLICY: Proven provides a competitive paid time off policy for all full-time regular employees after a 90-day waiting period. Proven IT empowers their employees to work with their managers and team to coordinate all time off. Managers may impose a limit to requests for time off based on performance and tenure.

PARENTAL LEAVE: Proven IT offers a generous parental leave policy for new parents. After 24-months of employment, Proven provides full-time regular employees with 90-days of paid Maternity leave and 10-days of paid Paternity leave. Employees with less than 24-months of service may take the same amount of unpaid time off.

FITNESS CENTER:  Proven IT offers a free on-site fitness center at the Tinley Park headquarters office location to all employees from 5:00am to 8:00pm Monday through Friday. Employees utilize the gym equipment at their own risk.

Proven IT is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds. All employment decisions are based on qualifications, merit, and business needs. If you need assistance or accommodation during the hiring process, please contact us.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned.  

Salary : $70,000 - $85,000