Accounts Receivable Associate

Description

The Accounts Receivable Specialist is responsible for collecting payments for services and goods that are sold to clients, with a focus on customer satisfaction and administration. Communicates with customers regarding past due invoices, discrepancies, and ensures that all incoming payments are received and processed. 

Responsibilities:

• Monitor accounts receivable aging reports to ensure timely customer payments while communicating with management.
• Make customer collection calls regarding past due invoices, overpayments, and short pays.
• Review customer account details for non-payments, delayed payments, and other irregularities.
• Manage the process for accounts on hold to ensure service department calls or supply orders are released in a timely manner.
• Assist in resolving customer inquiries regarding invoice and payment process.
• Research payment amounts when they do not match invoices. 
• Process daily and weekly reports to maximize collection efforts. 
• Prepare bank deposits and process all customer payments in the accounting system.
• Process and apply credit card and ACH payments.
• Provide general clerical support when needed.
• Other duties as assigned.

Additional Duties: Assist with ad-hoc finance or customer service tasks as assigned.

Requirements

Qualifications:

• High School diploma/GED required. An associate or bachelor’s degree in accounting or related field is a plus.
• Minimum of 2 years of experience in Accounts Receivable or other accounting roles.
• As part of our employment requirements, all team members must provide a valid photo ID and have consistent access to reliable transportation

Skills:

• Proficient in MS Office Suite (Excel, Word, Outlook); experience with accounting software is preferred.
• Excellent problem-solving skills with a proactive approach to addressing issues.
• Strong organizational abilities and the ability to handle multiple tasks simultaneously in a deadline-driven environment.
• Exceptional communication skills, both verbal and written, with a focus on customer service and collaboration.
• Strong attention to detail and commitment to maintaining accurate financial records.
• Ability to work independently and as part of a team in a fast-paced environment. 

Physical & Environmental Demands

• Frequent use of office equipment, including computers, copiers, phone systems, and other relevant technology, to support daily tasks and operations.
• Ability to remain seated for extended periods while performing office duties and occasional lifting of up to 15 pounds (e.g., handling files, office supplies, or light equipment).
• Standard office environment, requiring occasional light physical activity such as filing, organizing materials, and moving office supplies.

Benefits:

GROUP HEALTH INSURANCE:  After a 30-day waiting period, full-time employees (who work at least 30 hours per week) and their dependents, are eligible to enroll in health benefits through Cigna.  Health options include a choice of 2 PPO plans, and a High Deductible Health plan. In addition, Dental benefits are available as well as a Vision PPO plan utilizing the EyeMed network. Proven also offers voluntary worksite benefits including critical illness and accident coverage, short-term disability insurance, supplemental life and pet insurance. 

EMPLOYER PROVIDED LIFE/AD&D INSURANCE:  After a 30-day waiting period, Proven IT provides a flat $25,000 Life Insurance benefit, administered by BlueCross BlueShield, to all full-time employees (who work at least 30 hours per week). Accidental Death & Dismemberment (AD&D) benefit payments are determined based on the type of loss incurred and are payable up to the full Life Insurance benefit amount. Life and AD&D Insurance coverage amounts are reduced at ages 65, 70 and 75.

EMPLOYER PROVIDED LTD: Long-Term Disability (LTD) insurance is an employer-provided benefit and provides protection from loss of income in the event that an employee is unable to work due to illness, injury, or accident for a long period of time.  The elimination period is 90-days, and the maximum benefit is 60% of covered payroll up to $6000/month. This benefit is paid entirely by Proven IT and has no cost to the employee.

EMPLOYEE ASSISTANCE PROGRAM: All employees may utilize the Disability Resource Services through BlueCross BlueShield of Illinois to assist themselves and their immediate family with convenient resources to help address emotional, legal and financial issues. Telephonic counseling and web-based services are available as well as a limited number of geographically accessible face-to-face sessions.

401K PLAN: All employees are eligible after 120 days of service to contribute on either a pre-tax or post-tax (Roth) basis to the 401K plan, administered by Principal Financial Services. Proven offers an employer match equal to 100% of the first 3% of deferrals plus 50% of the next 2% of deferrals. 

FINANCIAL ADVISORY SERVICES:  Proven IT partners with Merrill Lynch to offer financial advisement to all employees. Merrill Lynch financial advisors are available to assist employees at no cost, with their 401k and retirement questions.  

PERMISSIVE TIME OFF POLICY: Proven provides a competitive paid time off policy for all full-time regular employees after a 90-day waiting period. Proven IT empowers their employees to work with their managers and team to coordinate all time off. Managers may impose a limit to requests for time off based on performance and tenure.

PARENTAL LEAVE: Proven IT offers a generous parental leave policy for new parents. After 24-months of employment, Proven provides full-time regular employees with 90-days of paid Maternity leave and 10-days of paid Paternity leave. Employees with less than 24-months of service may take the same amount of unpaid time off.

FITNESS CENTER:  Proven IT offers a free on-site fitness center at the Tinley Park headquarters office location to all employees 24/7 Monday through Sunday. Employees utilize the gym equipment at their own risk.

Proven IT is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds. All employment decisions are based on qualifications, merit, and business needs. If you need assistance or accommodation during the hiring process, please contact us.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. 

Salary : $40,000 - $55,000