What are the responsibilities and job description for the Part-Time Customer Service Advocate - Bilingual Spanish Required position at Prov Inc?
Customer Service Advocate (Bilingual Spanish/English) - Part-Time (Onsite)
Prov Inc | Sandy, UT 84070 | $16-$19/hour
We have 2 part time positions available:
Monday - Friday 7AM - 1:00 PM (Bilingual Spanish preferred)
Monday - Friday 1:30 PM - 7:30 PM (Bilingual Spanish required)
Join Prov Inc in Sandy, Utah as a Customer Service Advocate and be part of a supportive team where your empathy, communication skills, and problem-solving abilities make a real impact every day. This is a fully in-person role focused on delivering 5-star customer service through inbound calls and accurate documentation.
What You'll Do
- Take inbound calls and deliver 5-star service
- Answer inbound calls and assist customers with questions and concerns
- Provide clear solutions and support test scheduling
- Document all interactions in a call center database/CRM
- Collaborate with team members and troubleshoot minor tech issues
What You Need
- Bilingual Spanish/English (required)
- High School Diploma or equivalent
- Customer service or call center experience (preferred)
- Strong verbal/written communication skills
- Comfortable with computers, webcams, and minor troubleshooting
- Typing speed 30 WPM
- Reliable, detail-oriented, adaptable, eager to learn
PayBenefits
- $16-$19/hour
- Paid trainingongoing support
- Snack/Drink Room
Work Location: Onsite in Sandy, UT
Apply today and grow your career with Prov Inc!
EEO: Prov Exam is an Equal Opportunity Employer committed to a diverse and inclusive workplace.
Salary : $16 - $19