What are the responsibilities and job description for the Peer Support Specialist (New Graduates Accepted) position at Protouch Staffing?
Location: Graham, NC
Job Type: Full-Time (Onsite)
Schedule: Flexible; evenings and weekends may be required
Setting: Community-Based / Office-Based
Job Overview
We are seeking a North Carolina Certified Peer Support Specialist (NC CPSS) to provide recovery-oriented support to adults with mental health and/or substance use needs. The role focuses on helping members build recovery goals, develop wellness strategies, access community resources, and strengthen self-advocacy and natural supports.
Key Responsibilities
Phone: (469) 817-9697
Email: uday.bathini@protouchstaffing.com
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Job Type: Full-Time (Onsite)
Schedule: Flexible; evenings and weekends may be required
Setting: Community-Based / Office-Based
Job Overview
We are seeking a North Carolina Certified Peer Support Specialist (NC CPSS) to provide recovery-oriented support to adults with mental health and/or substance use needs. The role focuses on helping members build recovery goals, develop wellness strategies, access community resources, and strengthen self-advocacy and natural supports.
Key Responsibilities
- Build respectful, recovery-oriented relationships with members
- Use lived recovery experience to support member goals and self-determination
- Help members access healthcare, behavioral health, housing, employment, benefits, and community resources
- Support transitions from hospitalization, crisis services, or other institutional settings
- Facilitate or co-facilitate approved peer recovery groups
- Collaborate with Qualified Professionals, care managers, providers, and other team members
- Recognize emergencies and follow appropriate safety and crisis procedures
- Maintain accurate documentation and confidentiality
- Participate in supervision, training, and care coordination
- Active NC Certified Peer Support Specialist (NC CPSS) certification required
- High school diploma or equivalent
- Minimum 18 months of lived recovery experience with significant mental illness, substance use disorder, or both
- Valid driver's license and insurable driving record
- Ability to pass required background and employment screenings
- Strong communication, judgment, boundaries, and documentation skills
- Experience with IDD and/or SMI populations preferred
- Ability to work in community and residential settings
- Maintain NC CPSS certification and required continuing education
- Follow NC CPSS Code of Ethics and applicable Medicaid requirements
- Complete required documentation, training, and compliance requirements
Phone: (469) 817-9697
Email: uday.bathini@protouchstaffing.com
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Salary : $30,000 - $65,000