What are the responsibilities and job description for the Cloud Enginee( Windows server/ MS server, Cloud-aws/azure, google, Vmware/vsphere, activedirectory/entra) position at Protos IT?
Job Details
title: Cloud Engineer ( Windows server/ MS server, Cloud-aws/azure, google, Vmware/vsphere, activedirectory/entra)
Location: Washington, DC
duration: 6 months, possible extn.
security clearance: Public Trust ( ability to obtain )
Note:
1) Ideal candidate will cover later shift providing support ending sometime between 5pm and 7pm daily.
2) Once every 2-3 months support server infrastructure in a 24x7 on-call escalation capacity as part of a team rotation.
Job summary:
The Windows Server Team is responsible for Windows servers, Active Directory, remote desktop services, OS vulnerability remediation, Windows Server and workstation patching, hypervisor (VMware, HyperV) management, provisioning servers (on-prem, AWS GovCloud, AWS, Azure, Oracle, and Google), design and deploying HA/DR capabilities, and supporting field site reduction plans / migration to Cloud. This team also supports and manages Keyfactor/CA, MS Entra, KiteWorks, BeyondTrust, Quest Password Manager, Delinea Privilege Manager, Varonis, and multiple technologies.
Duties:
Identify opportunities to innovate, extend, and enhance service delivery everywhere possible including through automation and scripting.
Oversee daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs.
Serve as escalation point for application support and troubleshooting, provides guidance and direction in resolution of escalated issues and/or complex production, application, or system problems.
Perform provisioning, patching, and day-to-day management of the installed server environment including vulnerability remediation.
Provide technical expertise and hands-on support preventing service degradations and restoring service during outages.
Perform Root Cause Analysis and Problem Management for the Windows systems and tools.
Required Education and Experience:
Experience managing environments of 2000 servers across multiple field site locations.
Experience leading troubleshooting calls spanning across multiple teams and using multi-discipline approach.
Must have extensive knowledge of multi-vendor server operating systems.
Demonstrated experience in all aspects of enterprise Windows environment operations and engineering.
MS Server Administration [expert-level]
Scripting Experience: MS Graph/PowerShell and VBScript [expert-level]
Windows Server Operating Systems (2019 to 2022) [expert-level]
VMware vSphere and Hyper-V Virtualization [expert-level]
Active Directory / Entra [senior-level]
Experience with performing root cause analysis, risk identification, and risk mitigation
Interpersonal skills including the ability to collaborate effectively.
Demonstrated experience in a fast tempo ITSM support environment. Preferred skills and qualifications:
IT Service Management services delivery to the US Government.
Microsoft Certification(s) including: Windows Server Hybrid Administrator Associate, Endpoint Administrator Associate, Azure Fundamentals, Azure Administrator Associate, MS365 Certified Administrator Expert.
AWS/ Azure Cloud Certifications a plus VMware Certifications a plus Google Certification(s)/ experience with Google Workspace deployment and implementation.
ServiceNow ITSM platform experience
DISA STIG and CIS Benchmark guidelines for Microsoft Windows servers.
Intune access experience with Co-Management across MS Intune and SCCM/MECM
Knowledge of PKI technologies including DigiCert, Sectigo, KeyFactor, and certificate issuance and management solutions.
Any additional professional IT or Project Management certifications.