Manager of Accounting Operations

Be yourself at Protolabs 

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 

Why Protolabs? 

We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 

Join our team as a Manager of Accounting Operations!

This is a fixed hybrid role onsite Tuesday-Thursday in Maple Plain, MN. 

The Manager of Accounting Ops is responsible for providing leadership to employees with Accounts Payable, Accounts Receivable, Invoicing, Credit & Collections responsibilities, managing the day-to-day processes, identifying and leading opportunities for process improvements, and monitoring and reporting performance.

• Provide Accounts Payable leadership and support including but not limited to researching and resolving issues related to accounts payable transactions; processing and reviewing vendor invoices and payments; responding quickly and effectively to both internal and external accounts payable inquiries; assisting with updating and maintaining vendor data; reviewing and approving weekly vendor payable report for accuracy and eligibility for payment run
• Provide Accounts Receivable leadership and support including but not limited to ensuring team meets or exceeds cash collection targets; communicating with customers to ensure timely payment of invoices; managing customer escalations; working closely with Sales leadership on A/R collection issues; forecasting monthly and quarterly bad debt reserve balances; ensuring that all audit requests are fulfilled and documented accordingly, managing A/R credit/debit memos
• Oversee customer Invoicing activities (e.g. credit card processing, cash application, credit notes, etc.) and ensuring invoices are sent to customers timely to maximize sales and meet deadline for daily reporting
• Provide Credit & Collections leadership and support including but not limited to all collections calls (including preemptive collections); analysis and review of financial related information on new and existing customers to maximize sales and to limit the risk of bad debt loss through credit agency reporting; ensuring proper collection of information for establishing new accounts and terms (applicable information required upfront); monitoring customer credit and ship holds; audit delinquent accounts considered to be uncollectable; maintaining the DSO under 45 days by keeping open communication with customers by providing statements, invoices and account reconciliations; handling customer bankrupt files; preparing accounts to be sent to third party collection agency and striving for recovery of uncollectible accounts; maintain or reduce days sales outstanding, past due percentages and improve cash flow
• Provide general finance operations leadership support
  • Manage a team of employees including Accounts Payable, Accounts Receivable, Invoicing, Credit & Collections, provide management including hiring, managing performance, coaching and developing, communicating, setting expectations
  • Ensure Sarbanes-Oxley policies and procedures are fulfilled and documented accordingly
  • Assist with month end closing activities
  • Complete performance reviews for team members
  • Facilitate and implement process improvements
  • Lead team projects to improve systems and processes
  • Process and issue weekly reports for financial updates

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.  The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds.

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.

Salary : $95,000 - $142,400