What are the responsibilities and job description for the Specialist II, Case Management (1 Day in Office/4 Days Virtual) position at Protective?
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
Description
The Specialist II, Case Management is responsible for providing support to the underwriting team by performing a variety of tasks to facilitate new and renewal business, policy issuance and maintenance, metrics tracking, and participating in underwriting projects.
***Please be advised that the selected candidate is expected to come into the office 1 day a week at the Garden City, NY office.
\n- Maintain various departmental Outlook inboxes
- Route risk involved matters to departmental staff
- Set up underwriting files and applications by obtaining required documents and updating appropriate systems
- Participate in updates and testing of insurance administration systems
- Issue and send rate endorsements within required timeframes
- Complete assignments in an accurate and timely manner and according to pre-established guidelines and workflows as assigned by the department
- Assist in maintaining and updating select Underwriting reports and standard operating procedures
- Generate reports with various frequencies to support underwriting functions and provide status updates
- Interact and work with various internal stakeholders, as needed
- 0-2 years of insurance industry experience preferred
- Associate degree or higher required in a related field
- Excellent written, oral and interpersonal communication skills
- Capable of working both independently as well as on a team
- Ability to multi-task and perform under tight deadlines
- Proficient with Microsoft Office with a concentration in Excel
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email martina.winston@protective.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
Salary : $45,100 - $63,157
