What are the responsibilities and job description for the Sales Executive – AI + eCommerce (Shopify) | Remote · Full-time · Competitive Salary + Commission position at Protect Post Purchase Suite?
Protect turns shipping risks into loyalty.
We help Shopify merchants unlock instant protection for lost, damaged, or stolen orders, while unlocking hassle-free returns, exchanges, and warranties. The result? Less support overhead, more customer trust, and higher retention.
About Protect
We’re a fast-growing post-purchase eCommerce suite built for Shopify merchants who want to turn operations into a competitive advantage. From checkout add-ons like shipping protection to automated claims resolution and extended warranties, we simplify the messy, stressful part of eCommerce: what happens after the “Buy Now” button.
Our mission is simple: make the post-purchase experience seamless.
The Role
We’re looking for a Sales Executive who lives and breathes the Shopify (eCommerce) ecosystem. Someone who knows the value of strong merchant relationships, thrives in a startup setting, and has a track record of selling SaaS into eCommerce brands.
This is a motivated and driven hire, you’ll drive our foundational growth, build relationships with agencies and tech partners, and own revenue outcomes directly alongside the founders.
What You’ll Do
- Drive outbound sales to Shopify merchants, agencies, and ecosystem partners.
- Manage the entire sales cycle: prospecting → demos → negotiations → closing.
- Build referral engines with Shopify agencies & tech partners.
- Collaborate with leadership on messaging, GTM strategy, and product feedback.
- Hit and consistently exceed targets with creativity, persistence, and hustle.
What We’re Looking For
- 3 years SaaS sales experience (ideally Shopify apps / ecommerce).
- Deep network and credibility in the Shopify ecosystem.
- Strong consultative selling & communication skills.
- Proven quota crusher who thrives on outcomes.
- A self-starter who can operate in ambiguity and build from zero.
Why Join Protect ?
✨ Impact from Day One – Be the sales engine of a scaling startup.
✨ Uncapped Upside – Competitive base uncapped commissions.
✨ Direct Access – Work with the founders, not layers of middle management.
✨ Builder Culture – We value ownership, speed, and clarity.
✨ Meaningful Work – Redefine the post-purchase journey for ecommerce.
Culture at Protect
At Protect , culture means:
- Outcomes & Optics – we measure success by merchant wins.
- Builder’s Cadence – we ship weekly, learn daily, simplify relentlessly.
- Kind Direct – feedback is a tool, not a weapon.
- Customer-Close – we obsess over reducing friction for merchants and shoppers.
Benefits
- Flexible remote-first work
- Competitive comp & commission opportunities
- Health & wellness coverage (After probationary - at the discretion of the company)
- Learning stipends conference support (at the discretion of the company)
- Bonuses (at the discretion of the company)
Testimonial
“Protect turned our worst support queue into a 2-click claim. NPS jumped, tickets dropped, and our customers noticed, they came back.” — VP eCommerce, Shopify Merchant
Apply Now
- If you’re a driven sales pro ready to make an impact in ecommerce, we’d love to hear from you.