What are the responsibilities and job description for the Senior Information Technology Specialist position at ProTech - Wichita, KS?
Company Description
ProTech specializes in providing digital transformation services to businesses, enabling them to optimize activities, processes, and models by leveraging advanced digital technologies. Based in Wichita, KS, ProTech delivers premier IT support services, including IT consulting, break-fix support, cybersecurity, and IT asset protection. The company also offers expertise in Google SEO and Analytics to help businesses enhance their digital reach, as well as content marketing services for strategic promotion and growth. ProTech is committed to helping organizations operate efficiently and stay ahead in an evolving digital landscape.
Role Description
This on-site contract role, based in Wichita, KS, is for a Senior Information Technology Specialist. In this position, you will manage and administer network systems, troubleshoot IT issues, enhance network security, and maintain operational reliability. Additionally, you will work closely with clients to provide top-notch customer service and support their IT infrastructure needs. Collaboration with cross-functional teams to ensure the smooth operation of IT systems is expected as part of daily responsibilities.
Qualifications
- Expertise in Network Administration, Information Technology, and Network Security
- Strong skills in Troubleshooting and diagnosing technical problems
- Proficiency in Customer Service and the ability to manage client relationships effectively
- Hands-on experience with hardware, software, and server management is preferred
- Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent industry experience
- Certifications such as CompTIA Network , Security , or similar are a plus
- Problem-solving skills, effective communication, and adaptability in a fast-paced environment