What are the responsibilities and job description for the Rehab Service Tech position at PROTECH MEDICAL LLC?
Rehab Service Tech
Report to: Director of Rehab
Classification: Full-Time, Non-Exempt
Job Description:
Equipment Setup & Maintenance
- Assemble or modify rehab equipment based on client assessments
- Inspect equipment for safety and function
- Perform basic troubleshooting and repairs of custom powerchairs and custom manual wheelchairs in-shop or in the field
- Coordinate equipment returns, demos, and loaners
- Maintain accurate documentation (serial numbers, service dates, etc.)
Delivery & Client Support
- Deliver and set up custom powerchairs, custom manual wheelchairs, and other custom equipment in patient homes
- Provide basic instruction on equipment use
- Assess patient homes for safety and equipment compatibility
- Communicate client needs or changes in condition to the team
Warehouse & Inventory
- Receive and stock new equipment
- Clean, stage, and organize items per company standards
- Report shipment damages or shortages
- Maintain accurate inventory records
Repair & Troubleshooting
- Diagnose and repair damaged or malfunctioning custom rehab equipment
- Modify existing equipment per client requirements Use test equipment such as digital multimeters
- Prepare repair quotes and warranty paperwork as needed
Quality Assurance
- Ensure all equipment is cleaned, safe, and operational before delivery
- Maintain proper documentation for all rental and repaired equipment
- Keep updated files for equipment manuals and service logs
Physical Requirements
- Must be able to lift up to 300 lbs (with or without assistance)
- Frequent standing, bending, and reaching
- Able to operate delivery vehicles safely
Experience/Qualifications:
- High school diploma or equivalent
- Minimum 2 years of experience in custom mobility equipment repair and electronics on motorized wheelchairs
- Experience with warehouse or delivery operations
- Understanding of custom rehab equipment
- Valid driver's license with clean driving record
Salary : $20 - $22