What are the responsibilities and job description for the System Administrator - Level 1/2 position at ProTech IT Solutions?
Job description
We are a fast-growing Managed Service Provider (MSP) with locations in White Plains NY, Torrington CT, and St. Louis Park, MN. We are looking for an experienced System Administrator to join our Torrington CT office who wants to expand their career with a growing MSP.
Responsibilities
- Work on assigned projects such as cloud migration, server migration, and Office365 setups.
- Monitor customer systems via RMM tools and proactively fix issues
- Assist with developing technical documentation and procedures
- Maintain tasks, projects and activities in the relevant IT System of Record
- Resolve assigned proactive and maintenance tasks. Document maintenance of all computer systems and network infrastructure
- Configure and support firewalls, VPNs and routers
Requirements
- Proven work experience as a Systems Administrator or similar role for a minimum of three years
- Extensive experience with administration of Windows AD/DNS/DHCP/GPOs
- Experience with VMWare and Hyper-V configuration and support
- Experience in supporting remote computers/servers/users
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Excellent problem-solving, organizational and multitasking skills
- Customer-oriented attitude
- Exceptional written and verbal communication skills
- Within driving distance to Torrington, CT.
Preferred Proficiencies
- Microsoft Remote Desktop Services (TS/VDI)
- Datto Backup and Replication
- PowerShell scripting
- Start to finish Firewall/Router configuration and implementation
- Microsoft Intune device management
- Past help-desk system experience
- Microsoft Server and Cloud Certifications
Job Type: Full-time
Prior MSP working experience is a plus
Pay: Depends on experience level
Job Type: Full-time
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Desktop support: 3 years (Required)
- Office 365: 3 years (Required)
- Working for an MSP: 1 year (Preferred)
Ability to Commute:
- Torrington, CT 06790 (Required)
Work Location: In person
Salary : $45,000 - $60,000