What are the responsibilities and job description for the Systems Engineer I OR Systems Administrator II position at Prosync?
ProSync is seeking an experienced Systems Engineer I or Systems Administrator II to join the team’s front‑line engineering group. This individual will perform hands‑on system administration tasks, configurations, installs, troubleshooting, customer support, and ongoing maintenance across mission‑critical environments. The role requires strong technical breadth, the ability to work directly with users and customers, and the discipline to support operational systems with reliability and precision.
Responsibilities:
- Front‑Line System Administration — Perform daily sys admin tasks including configuration, installation, patching, monitoring, and troubleshooting.
- Customer & User Support — Provide direct support to users and customers, resolving issues and ensuring system availability.
- System Configuration & Maintenance — Configure servers, services, and applications; maintain system integrity and operational readiness.
- Operational Troubleshooting — Diagnose and resolve issues across hardware, software, and network layers in mission environments.
- Deployment & Installations — Support installation and deployment of new systems, upgrades, and configurations.
- Cross‑Team Collaboration — Work closely with the team, mission partners, and engineering staff to support operational workflows.
- Documentation & Reporting — Maintain accurate documentation of configurations, changes, troubleshooting steps, and operational procedures.
- Issue Escalation — Escalate complex issues to management and senior engineers when required.
ProSync Technology Group, LLC (ProSync) is an award-winning, SDVOSB Defense Contracting company with a strong military heritage and a record of excellence in supporting the Department of Defense and the Intelligence Community. If you have prior military service or government contracting experience, are proud to serve and support our nation, and want to help support ProSync's mission to "Define and Redefine the State of Possible,” please apply today!
- Systems Engineering Requirements: A Bachelor’s degree or higher in Systems Engineering or a related discipline from an accredited college or university plus seven (7) years of experience in systems engineering (OR) in lieu of a degree, a total of eleven (11) years of experience in systems engineering.
- Systems Administration Requirements: A Bachelor’s degree or higher in Computer Science or a related discipline from an accredited college or university plus ten (10) years of experience in systems administration (OR) in lieu of a degree, a total of fifteen (15) years of experience in systems administration.
- Strong hands‑on experience with system installs, configurations, troubleshooting, and maintenance.
- Ability to support users and customers in operational environments.
- An active Top Secret/SCI with Polygraph is required.
Join PROSYNC and enjoy our great benefits!
Compensation:
- We offer bonuses that are awarded quarterly to our employees and our compensation rates are highly competitive.
Health & Retirement:
- We offer a comprehensive Health Benefits package and 401K Retirement plan so you can take care of yourself and your family, now and in the future. Other health-related benefits include an employee assistance program for those difficult times or when you need to take care of your mental health.
Education:
- Individual growth is a priority at ProSync. Employees are encouraged to take advantage of our company-sponsored continuing education program so you can get your degree or that next certification you need to propel you to the next level.
Work/Life Balance:
- A healthy work/life balance is essential for building and executing your work effectively at ProSync, but it’s also necessary to allow you the room to pursue everything else you want to develop in your personal life.. We offer generous Paid Time Off and 11 paid holidays a year. ProSync also provides flexible work options that work with your schedule and lifestyle.