What are the responsibilities and job description for the Part Time Laundry Attendant position at Prospect Plaza?
The Laundry Attendant at Prospect Plaza is responsible for providing excellent customer service while maintaining a clean, safe, and efficiently operated laundromat facility. This role includes customer interaction, drop-off laundry services, facility cleaning, cash handling, rental payment processing, and end-of-shift security procedures.
The ideal candidate is dependable, customer-focused, detail-oriented, and comfortable handling financial transactions.
Essential ResponsibilitiesCustomer Service
- Greet customers warmly and professionally
- Answer questions and provide assistance with machines and services
- Address customer concerns promptly and courteously
- Provide clear communication regarding pricing and services
Drop-Off Laundry Services
- Sort, wash, dry, fold, and package customer laundry
- Follow fabric care instructions and proper chemical usage
- Ensure accurate labeling and secure packaging of orders
- Maintain quality control and timely completion
Facility Cleaning & Maintenance
- Clean washing machines, dryers, and lint traps regularly
- Sanitize folding tables, counters, and all surface areas
- Clean and restock bathrooms
- Maintain overall cleanliness and presentation of facility
- Monitor for safety hazards and report maintenance needs
Cash Handling & Payment Processing
- Process cash and credit card transactions accurately
- Balance register and complete daily sales report
- Collect rental payments for storage units, apartments, and motels
- Write receipts and maintain accurate transaction records
- Check IDs for storage customers and verify payment status
Security & Closing Procedures
- Secure building at end of shift
- Lock doors and verify all customers have exited
- Ensure lights and equipment are appropriately shut down
- Follow end-of-shift checklist procedures
Qualifications
- High school diploma or equivalent preferred
- Strong customer service and communication skills
- Comfortable handling cash and financial transactions
- Ability to follow written and verbal instructions
- Ability to lift 30–50 lbs
- Ability to stand, bend, and move for extended periods
- Basic knowledge of cleaning chemicals and fabric care
- Strong organizational and time-management skills
- Ability to work independently in a fast-paced environment
- Flexibility to work weekends, holidays, and varying shifts
Key Competencies
- Professionalism, reliability and dependability
- Attention to detail
- Trustworthiness and integrity (cash handling required)
- Conflict resolution skills
- Cleanliness standards awareness
- Independent decision-making
- Team player who works well with owners and staff
Pay: $15.16 - $16.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $15 - $16