What are the responsibilities and job description for the Help Desk Analyst position at Prospect Infosystem Inc.?
Job Title: Helpdesk Analyst
Location: Hartford CT
Duration: Long Term
Responsibilities:
A minimum of one (1) year of prior experience demonstrating the following knowledge and skills:
1. PC Hardware and software installation
2. End user support - face to face and via telephone
3. Excellent customer service skills
It’s highly desirable that the candidate also have:
1. Experience with computer system and user administration.
2. Technical familiarity with Microsoft Active Directory.
3. Experience with Windows 10,11
4. Experience with Office 365
5. Experience with Device Management, Device Imaging, Device Troubleshooting
Salary : $30