What are the responsibilities and job description for the Vice President of Clinical Services position at ProSmile?
Job Title: Vice President of Clinical Services
Department/Location: Clinical Services/Remote
Reports to: Chief Operating Officer
FLSA Status: Non-Exempt
Company Overview
ProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients, as well as competitive pay and, where applicable, a benefits package that includes medical, dental, vision, 401(k), training, and career growth opportunities.
Position Summary
The Vice President of Clinical Services provides strategic leadership for clinical operations across ProSmile's network of affiliated dental practices. This role partners with the Chief Dental Officer, Chief Specialties Officer, Chief Compliance Officer, affiliated providers, and operational leaders to drive clinical quality, regulatory compliance, provider engagement, and practice growth while ensuring consistent, patient-centered care.
Duties And Responsibilities
The duties include, but are not limited to:
Clinical Leadership and Strategy
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Powered by JazzHR
58y90fhs46
Department/Location: Clinical Services/Remote
Reports to: Chief Operating Officer
FLSA Status: Non-Exempt
Company Overview
ProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients, as well as competitive pay and, where applicable, a benefits package that includes medical, dental, vision, 401(k), training, and career growth opportunities.
Position Summary
The Vice President of Clinical Services provides strategic leadership for clinical operations across ProSmile's network of affiliated dental practices. This role partners with the Chief Dental Officer, Chief Specialties Officer, Chief Compliance Officer, affiliated providers, and operational leaders to drive clinical quality, regulatory compliance, provider engagement, and practice growth while ensuring consistent, patient-centered care.
Duties And Responsibilities
The duties include, but are not limited to:
Clinical Leadership and Strategy
- Develop and execute clinical strategy, standards, and best practices across affiliated practices
- Promote evidence-based dentistry and best practices to enhance patient outcomes and provider performance
- Serve as a clinical advisor to executive leadership on quality, patient care, and provider development
- Lead initiatives that support organizational growth, clinical excellence, and operational performance
- Establish, monitor, and continuously improve clinical quality assurance programs
- Develop and oversee clinical policies, protocols, and standards of care
- Ensure compliance with applicable regulatory, licensing, OSHA, HIPAA, and infection control requirements
- Lead clinical risk management activities and investigate clinical concerns, adverse events, and patient complaints
- Support accreditation and regulatory readiness across the practice network
- Partner with dentists and specialists to promote clinical excellence and consistency
- Oversee provider onboarding, mentoring, credentialing support, and continuing education initiatives
- Support provider recruitment, retention, and professional development
- Collaborate with operational leaders to improve clinical workflows, patient experience, and performance
- Provide guidance on clinical staffing models, productivity, treatment planning standards, and patient care initiatives
- Evaluate clinical performance metrics and identify opportunities for improvement
- Support practice integrations, acquisitions, and expansion of clinical and specialty services
- Identify opportunities to expand clinical programs, specialty services, and patient care offerings
- Evaluate emerging technologies, treatment modalities, and clinical innovations for implementation across the organization
- Support strategic initiatives related to growth, acquisitions, and practice development
- Develop and monitor key clinical performance indicators
- Analyze trends in patient outcomes, treatment acceptance, provider productivity, and quality measures
- Present clinical performance reports and recommendations to executive leadership and stakeholders
- Utilize data-driven insights to improve clinical and business outcomes
- Ability to travel and periodically work within clinical environments while observing all safety and infection control requirements
- Performs miscellaneous job-related duties as assigned
- DDS or DMD degree from an accredited dental school required
- Minimum of 10 years of clinical dental experience
- At least 5 years of progressive leadership experience within a multi-site dental organization, DSO, group practice, or healthcare organization
- Demonstrated success leading clinical quality, provider development, and organizational growth initiatives
- Experience supporting multiple locations and geographically dispersed teams preferred
- Current unrestricted dental license in good standing
- Ability to obtain licensure in states where the organization operates, if required
- Deep understanding of clinical dentistry, quality assurance, and regulatory compliance
- Strong leadership and change management skills
- Experience working within a DSO or multi-location healthcare environment
- Exceptional communication and relationship-building abilities
- Strong analytical and financial acumen
- Ability to influence providers and operational leaders without compromising clinical autonomy
- Experience implementing clinical technology, performance improvement programs, and provider development initiatives
- Clinical quality and patient safety outcomes
- Regulatory compliance and audit performance
- Patient satisfaction and retention
- Provider engagement and retention
- Clinical productivity and treatment acceptance rates
- Successful integration of acquired practices
- Growth of specialty and clinical service offerings
The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.
The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.
Equal Employment
Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.
ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.
Company Safety
We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.
Powered by JazzHR
58y90fhs46