UX Designer

At ProSight, digital innovation is key to our continued success and growth. The Digital team is a core component of our strategy to deliver a differentiated experience to customers and partners while improving the efficiency of our operations. The Digital team is responsible for developing online and mobile solutions for our customers, agents, and employees using cutting-edge technologies and engaging interfaces. We believe that the best technology solutions occur when the right mix of disciplines and skills are brought together in an environment where all team members put their heads together to come up with simple, elegant, and efficient solutions. We are looking to expand the team with people who are energetic, entrepreneurial, and driven by their desire to make a significant impact on our business.

Our ideal candidate is self-driven, collaborative, a great communicator, and has hands-on experience conducting user research and workshops, concepting, interaction design, user journeys, personas, site maps, wireframes, prototyping, interface design, and testing. In addition, the ideal candidate thrives in a work environment where there is constant cross-collaboration between design, user experience, strategy, product, and technology.

Responsibilities

• Own the quality, planning, and completion of all UX deliverables on ProSight’s digital products
• Collaborate with visual designers to create visually interactive product experiences, transforming wireframes to high fidelity interfaces for delivery across mobile and web-based platforms
• Build interactive prototypes and present creative work to internal stakeholders, including participation in meetings with, and providing input to, ProSight program leadership and members of the senior leadership team
• Partner with internal Creative Services to develop and continuously evolve the brand and design standards for digital products
• Develop a comprehensive understanding of ProSight’s customers and partners across different niches and programs
• Work collaboratively with the product team to understand/prioritize user and functional needs
• Recruit study participants that represent ProSight’s customers and/or partners
• Conduct and moderate research sessions internally and externally – both in-person and remotely – using methodologies suited to the audience and the product
• Translate research insights into key UX deliverables such as user personas and journey maps, as well as develop your own creative reporting techniques
• Analyze and summarize data and present key insights to others, and outline how these learnings can be applied to the products
• Continuously review development progress (pre/post-launch) and partner with dev and Q/A to improve the product experience
• Impart your expertise while championing UX, UCD, and usability principles
• Establish internal UX practices with ProSight’s Digital Products Team and drive the UX process within the larger organization
• Work effectively with team members and cross-functional teams to accomplish individual, team, and organization goals
• Stay up to date with technology, tools, design trends, and industry best practices to help evolve the brand and team skills

 Qualifications

• 3 years of experience (preferred) in the field of UI/UX or product development, working with large-scale and complex digital experiences
• Experience with both native mobile and mobile-first web applications
• Ability to break down complex concepts, approaches, and designs into simple explanations
• Solid understanding and knowledge of the current UX/UI best practices, trends, and technologies
• Solid understanding of design and testing methodologies
• Deep knowledge of information architecture and how to convey it through wireframes, prototyping, storyboards, and site maps
• Strong portfolio demonstrating research, user experience, and interface design skills
• Competency in Sketch, Zeplin, InVision, Marvel, Adobe CC
• Experience with HTML and CSS, including modern frameworks such as Bootstrap and Foundation (preferred, but not required)
• Motivated to create meaningful product experiences for users
• Customer-centric, willingness to deep dive to understand customer needs and business drivers
• Have a voice to communicate effectively with people who may not speak your “language” as a designer
• Passion to succeed and continually improve skills
• Desire to exceed expectations
• Detail-oriented and organized
• Excellent problem solver and team player
• Comfortable in a fast-paced environment
• Ability to manage multiple projects while meeting tight deadlines
• Capacity to set expectations and be self-directed

This role can only be performed in the Morristown, NJ office location.