What are the responsibilities and job description for the Temporary Front Desk Assistant position at ProSearch?
Are you organized, friendly, and looking for a role where you can support people and keep things running smoothly? ProSearch is hiring for a Temporary Front Desk Support position at a busy health center in Biddeford, Maine. This full-time, on-site role is ideal for someone who enjoys being the first point of contact, working with people, and managing a variety of front desk responsibilities.
You’ll be the welcoming face of the center, such as answering phones, scheduling appointments, assisting walk-ins, and helping people navigate the services available to them. If you're detail-oriented, tactful regarding people’s sensitive information, and enjoy creating a supportive, professional environment, this is a great opportunity to stay active in your career and contribute to a meaningful resource.
Key Responsibilities:
- Work on-site in Biddeford, ME, Monday through Friday, 8:00 AM to 4:30 PM, 40 hours per week
- Greet patients and visitors professionally in person and by phone
- Schedule and confirm appointments, follow-ups, and reminders
- Verify insurance information and update patient records accurately
- Ability to deal courteously and efficiently with health care providers, medical personnel, insurance companies, attorneys’ offices, and others
- Manage electronic health records and prepare daily provider schedules
- Respond to voicemail messages and route calls appropriately
- Maintain confidentiality and ensure a welcoming, organized front office environment
Qualifications:
- Strong communication, organization, and multitasking skills
- Experience in customer service or office reception
- Ability to maintain professionalism and discretion in a patient-facing role
- Proficiency with EHR systems and knowledge of medical terminology is preferred but not required
This role is perfect for medical office assistants, healthcare administrative professionals, administrative assistants, or receptionists in southern Maine looking to be active in the healthcare field.
Apply today to join ProSearch, Maine’s leading staffing and recruiting firm, and take the next step in your career!