What are the responsibilities and job description for the Student Services & Administrative Coordinator position at ProPivotal?
Join a well-regarded university team in a highly visible, student-facing role where youll help support daily operations, deliver excellent service, and keep important academic and administrative processes moving smoothly. This is a great opportunity for someone who enjoys working with peopleand being the go-to person in a busy campus environment.
Key Details:
- Schedule:Full-time, Monday through Friday
- Work Arrangement:Primarily onsite, with potential hybrid flexibility depending on department needs
- Pay Range:$22-25/hour
- Job Type:Temporary assignment with potential for permanent hire
Why This Job is Awesome / Your Impact
This role offers the chance to be at the center of a vibrant academic community, supporting students, families, faculty, and staff in a meaningful way. Youll serve as a key point of contact, help create a welcoming and organized experience, and play an important role in student success while gaining valuable experience inside a respected university environment.Responsibilities
- Serve as a front-facing point of contact for students, families, faculty, and campus visitors
- Respond to questions in person, by phone, and by email with professionalism, warmth, and accuracy
- Support day-to-day administrative operations within an academic or student-services department
- Assist with student-related questions such as registration, campus navigation, general policies, and routing inquiries to the appropriate office or advisor
- Work with Microsoft Office tools, especially Excel, to organize information and manage ongoing tasks
- Support meetings, events, and departmental coordination, including scheduling, room logistics, and note-taking when needed
- Collaborate across multiple offices and communicate effectively with a wide range of stakeholders
Credentials
- Bachelors degree preferred; strong relevant experience may be considered in place of a degree
- Experience in higher education, student services, administrative support, hospitality, customer service, or other high-volume public-facing environments is highly valued
Required Qualifications
- At least one year of strong customer service experience in a fast-paced setting
- Proficiency with Microsoft Office, including Outlook, Word, and Excel
- Excellent written and verbal communication skills
- Comfort working in a highly visible, service-oriented role
- Strong judgment in handling questions, triaging issues, and escalating appropriately
- Team-oriented mindset and willingness to jump in where needed
Preferred Qualifications
- Experience supporting students, faculty, or academic departments
- Familiarity with university or student information systems
- Experience handling large inboxes, front desk traffic, or high-volume service interactions
- Background in education, admissions, office coordination,or other roles requiring strong communication
There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.
ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
Location/Region: Boston, Massachusetts
Salary : $22 - $25