What are the responsibilities and job description for the SAP CRM Functional Consultant position at Prophecy Consulting?
Job Title: SAP CRM Functional Consultant
Location: Santa Clara, CA
Role Overview:
- The SAP CRM Functional Consultant will be responsible for designing, configuring, and optimizing end-to-end sales processes within SAP CRM 7.0.
- You will act as a key liaison between business stakeholders and technical teams to ensure seamless Lead-to-Cash (L2C) and Order-to-Cash (O2C) transitions, primarily focusing on the integration between SAP CRM and SAP ECC SD.
Key Responsibilities
- Process Design & Configuration: Lead the design and base customization of Opportunity Management, Quote Management, and Sales Order Management.
- Web UI & Functional Setup: Configure CRM WebClient UI, Business Roles, Navigation Bar Profiles, and Action Profiles.
- ECC Integration & Middleware: Manage and troubleshoot CRM-ECC Middleware, including RFC connections, data replication (Business Partners, Material Master), and BDoc error handling.
- Requirement Engineering: Conduct workshops to gather business requirements and translate them into detailed Functional Specification Documents (FSDs) for custom ABAP developments.
- Testing & Support: Lead end-to-end testing cycles (Unit, Integration, and UAT) and provide post-go-live production support for critical sales transactions.
Salary : $60 - $80