Office Supervisor

Employment Type: Full-time  

Reports to: President  

Direct Reports: Oversees 3 office staff

Pay Scale: $65,000 – $85,000 annually; salaried position 

Please no call inquiries on this job posting.

About Us: Property Services Plus is a California commercial property maintenance, landscaping, and tenant-improvement company based in Poway serving the greater Southern California area for over 30 years. 

Position Summary: Primary office administrator who ensures accurate billing, effective collections, professional client services, client records retention, and coordination between office and field staff. 

Essential Duties & Responsibilities 

• Supervise, train, prioritize, and provide performance feedback to the Billing Specialist, Service Order Specialist, and Office Assistant consistent with California employment standards. 
• Oversee the full billing process for accuracy and completeness and collections activity. 
• Work closely with the Project Manager & Field Supervisor to coordinate operations and prioritize Service Orders that need additional review. 
• Ensure OneDrive is the primary and authoritative repository for all Service Orders, invoices, and company records; oversee records integrity, organization, and retention. 
• Oversee the company phone system and cell phone provider and ensure professional call handling for general/office calls. 
• Serve as primary liaison with external IT support. 
• Act as primary office administrator (facilities coordination, supply approvals, general administrative needs). 
• Support company documentation SOPs and California labor requirements for office staff. 
• Establish weekly check-in meetings with direct reports and oversee daily task updates in Teams. 
• Act as the first line of defense on HR Support. 
• Meet weekly with the CEO and President to discuss ongoing progress and issues under the Office Supervisor’s purview. 

Primary Tools: Microsoft Office Suite, CompanyCam, QuickBooks 

Minimum Qualifications 

• 3–5 years of office administration or supervisory experience, ideally in a service, property maintenance, construction, or similar environment. 
• Demonstrated experience overseeing billing accuracy, collections, and elevated client service. 
• Strong proficiency with Microsoft Office Suite; familiarity with CompanyCam a plus. 
• Familiar with or proficient in QuickBooks 
• Excellent organizational, communication, prioritization, and problem-solving skills; ability to deliver high-caliber customer service and manage priorities. 
• Knowledge of California employment standards applicable to office staff. 
• Experience supervising, training, and developing administrative team members. 
• High school diploma or equivalent required; associate’s or bachelor’s degree in business or related field preferred.