What are the responsibilities and job description for the Sales Development Manager position at Property Max?
Core Values
At Property Max, we elevate by setting big goals, doing hard things, and refusing to make excuses when challenges show up. The only way to do that in this role is by living our core values every single day:
- Elevate – Always Push Upward — Growing Personally, Professionally, and Collectively.
- Get Results – Find a Way to Deliver the Outcome, No Matter the Challenge — No Excuses.
- Goal Focused – Define the Target, Stay Locked In, and Execute With Discipline.
- Do Hard Things – Lean Into Challenge; Growth Lives on the Other Side.
- Own the Outcome – Success or Failure, It’s Yours — Learn, Adjust, and Improve.
- Trust – Sparks Vulnerability, Vulnerability Fuels Innovation, and Innovation Drives Growth.
- Have Fun – Bring Good Energy, Celebrate Wins, and Enjoy the Journey.
Role Definition: The Sales Development Manager is the leader and performance owner of the Inside Sales department, responsible for building and driving the system that fuels the company’s acquisition pipeline. This role sets the standard for execution, discipline, and results by ensuring every Sales Development Lead and Sales Development Specialist understands what winning looks like and performs at the level required to achieve it. The Sales Development Manager owns the department’s KPIs and is constantly pushing to elevate them—studying the numbers, challenging assumptions, and finding new ways to improve conversion, activity, and performance. They operate as the coach of the team, calling the plays, adjusting the strategy when needed, and inspiring the team to execute with urgency and confidence. At the same time, they manage the rhythm, expectations, and emotions of the sales floor, creating an environment where accountability, energy, and belief drive consistent performance. Obsessed with execution, they remove obstacles, reinforce standards, and ensure the work gets done right so the team consistently produces high-quality opportunities and drives the company forward.
Role Accountabilities
LMA
- Lead the Inside Sales team by setting clear expectations, reinforcing company standards, and ensuring every team member understands the activity, conversion, and performance expectations required to succeed.
- Manage the day-to-day execution of the department by supporting the Sales Development Lead, maintaining discipline in the sales process, and ensuring leads are handled quickly and professionally.
- Hold the team accountable to performance standards by addressing underperformance quickly, reinforcing expectations, and ensuring consistent follow-through on commitments and responsibilities.
- Build and develop the Inside Sales team by supporting hiring, onboarding, and coaching to maintain strong talent density and consistent performance.
Drive the Execution of Departmental KPIs
- Own the performance of the Inside Sales department by ensuring the team consistently meets or exceeds all departmental KPI targets.
- Maintain clear visibility into departmental performance by monitoring sales metrics, lead flow, and pipeline health while enforcing activity standards and conversion expectations through consistent KPI reviews. Use performance data to quickly identify gaps, drive focused coaching, and ensure Sales Development Leads and Sales Development Specialists maintain the discipline required to hit company targets.
- Continuously evaluate and elevate the department’s KPIs by identifying new ways to measure performance, uncover hidden opportunities in the sales process, and introduce more advanced metrics that improve decision-making and results.
Sales Process Optimization
- Continuously optimize the inside sales pipeline by evaluating how leads move through each stage of the process, identifying friction points in lead handling, follow-up, qualification, and appointment setting, and implementing improvements to scripts, call frameworks, and CRM workflows that increase speed-to-lead, appointment quality, conversion rates, and overall sales efficiency.
- Lead the department in testing and implementing innovative performance metrics and reporting methods that keep the team operating at the cutting edge of sales execution.
- Leverage technology, automation, and CRM improvements to maximize team performance.
Pay: $125,000.00 - $150,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
Salary : $125,000 - $150,000