What are the responsibilities and job description for the Front Desk Agent position at Property Management - Hospitality Careers?
Front Desk Agent Full time
This position is responsible for providing a great first impression, a warm welcome and provide a level of service throughout our guests stay,you are the face of the Hotel and the person who can create a great experience. You will be responsible for securing payment at check in, verifying and adjusting billing, assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.