What are the responsibilities and job description for the Water Mitigation Field Manager position at Property Doctors, Inc.?
About Property Doctors
Property Doctors is a premier restoration and mitigation company serving residential and commercial clients across Colorado. We specialize in fire, water, mold, and storm damage restoration. As a Water Mitigation Manager, you'll be a key leader responsible for overseeing project execution, crew performance, and customer satisfaction—from the first response to the final walk-through.
Key Responsibilities Project Oversight & Job Management
- Manage and complete restoration projects according to industry standards and internal protocols.
- Coordinate job site requirements, document work progress, and supervise field production teams.
- Respond to emergency service calls and ensure rapid, effective mobilization.
- Ensure daily cleanup, quality control, and conduct final customer walk-throughs.
- Maximize job scope opportunities through additional services and site inspections.
Customer Relations & Satisfaction
- Serve as the main point of contact for commercial, insurance, and residential clients.
- Communicate job status, address concerns, and provide high-quality customer service.
- Document and resolve any client complaints or damage-related issues with leadership support.
Team Leadership & Training
- Supervise and support technicians on job sites.
- Assign tasks, manage workflow, and enforce team expectations and appearance standards.
- Train staff on restoration techniques, equipment use, customer service, and safety procedures.
- Support staff in achieving relevant industry certifications.
Equipment & Asset Management
- Oversee the proper use, care, and storage of vehicles, tools, and restoration equipment.
- Perform regular inventory checks and ensure efficient use of materials.
- Report non-operational equipment and ensure maintenance schedules are followed.
Compliance, Safety & Risk Management
- Enforce all safety protocols on job sites and during travel.
- Ensure team members wear appropriate protective equipment and follow safety guidelines.
- Maintain clean and hazard-free work areas in all operational zones.
Administrative Duties
- Complete accurate job documentation and maintain organized project files.
- Confirm job scopes and obtain client authorizations when required.
- Monitor job-related expenses to ensure they remain within budget parameters.
Qualifications
- Must have a vail drivers license
- Strong leadership, communication, and interpersonal skills.
- Experience managing projects in restoration, construction, or emergency response services.
- Demonstrated ability to train and develop team members.
- Working knowledge of equipment operation, safety compliance, and project documentation.
- Must be available for emergency calls, including some evenings and weekends.
- Ability to lift a minimum of 60 pounds
- Ability to climb ladders and work in confined spaces
- Ability to work with/around cleaning agents
- Ability to successfully complete a background check
- Water damage restoration: 1 year
- Management/Leadership Role: 1 year
- Restoration industry: 1 year
- Working knowledge in any of the following is a plus: Xactimate, Mica, Encircle, Symbility, DASH, Xactanalysis (will provide training)
- (PREFFERED) Any IICRC certifications in any of the following areas:
-Applied microbial remediation
-Fire & Smoke Damage Restoration
-Water Damage Restoration
-Applied Structural Drying
Professional Development Opportunities
- Industry certification support (e.g., IICRC)
- Ongoing training in leadership, safety, and technical operations
- Growth and advancement opportunities within the Property Doctors team.
Call the office at 303-456-0911 or reach out to office@propertydrs.com after submitting an application and/or resume to schedule an interview.
Job Type: Full-time
Pay: $25.00 - $33.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid time off
- Paid training
Work Location: In person
Salary : $25 - $33